Add Memory Messages
Store a batch of conversation messages in Lyzr Memory for an owner, session, and optional agent, with optional synchronous fact extraction.
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Integrate Lyzr
with your AI CRM
Build, run, evaluate, and manage AI agents and related Lyzr Studio services, including voice, responsible AI, simulation, memory, scheduling, workflows, and knowledge bases.
Explore Triggers and Actions
Chat With Agent
Send a message or message history to an active Agent Studio agent and return its synchronous inference response for a session.
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Clear Memory Session
Permanently clear messages and memories for one explicit owner and session in Lyzr Memory. Cross-session deletion is always disabled.
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Create Agent
Create a single-task Agent Studio agent with an LLM provider, model, instructions, and optional tool configuration.
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Create Agent Schedule
Create a cron schedule that runs one Agent Studio agent with a message in a specified timezone.
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Delete Agent
Permanently delete one Agent Studio agent by ID.
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Delete Agent Schedule
Permanently delete one agent cron schedule and remove its associated scheduler job.
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Evaluate Text With RAI Policy
Apply one owned Responsible AI policy to text and return processed text, block decisions, warnings, detections, and redactions.
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Get Agent
Return the current configuration and status of one Agent Studio agent by ID.
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Get Knowledge Base
Return one Lyzr Knowledge Base configuration by its known RAG configuration ID.
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Get Simulation Overview
Return aggregate Agent Simulation counts and average evaluation pass rate for the connected workspace.
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List Agent Schedules
Return one page of agent cron schedules, optionally filtered by user, agent, or active state.
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List Agent Simulation Issues
Return recent performance, error, and Responsible AI issues across monitored agents, optionally filtered by resolution and severity.
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List Agents
Return all Agent Studio agents owned by the connected API key, including IDs needed by lifecycle and inference tools.
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List RAI Policies
Return Responsible AI policies owned by the authenticated user, including policy IDs and enabled guardrail configuration.
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List SuperFlow Executions
Return one page of SuperFlow execution records, optionally filtered by workflow and execution status.
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List SuperFlow Workflows
Return all SuperFlow workflow definitions accessible to the connected API key, including workflow IDs and graph data.
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List Voice Agents
Return saved Voice agents accessible to the connected organization, including IDs used to filter transcripts.
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List Voice Transcripts
Return one page of accessible Voice call transcripts, optionally filtered by agent, session, organization, or date range.
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Retrieve Knowledge
Retrieve relevant documents from a known Lyzr Knowledge Base using configurable basic, MMR, hypothetical-document, or time-aware retrieval.
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Search Memories
Semantically search stored memories for one owner, within one session or across that owner's sessions, using Lyzr's hybrid vector and BM25 retrieval.
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Set Agent Status
Activate or deactivate an Agent Studio agent. Deactivated agents reject inference until reactivated.
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How the Lyzr integration works
The Lyzr integration connects your Dench AI CRM directly to Lyzr, so agents can read and act on your Lyzr data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
22 actions are available for agents to invoke on your behalf. Every call runs through Lyzr's own authorization, scoped to the account you connect.
Set up Lyzr in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Lyzr and click Connect — you'll authorize access through Lyzr's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Lyzr in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Lyzr integration work with Dench?
The Dench Lyzr integration connects your AI CRM to Lyzr, so AI agents can work with your Lyzr data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Lyzr via Dench?
The Lyzr integration currently exposes 22 actions, including Add Memory Messages, Chat With Agent, Clear Memory Session, Create Agent, Create Agent Schedule, and Delete Agent. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Lyzr to Dench?
No. You connect Lyzr from your Dench workspace using Lyzr's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Lyzr integration secure?
Connections are authorized through Lyzr's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Lyzr connection from your workspace settings at any time.