Create Category
Tool to create a new category in MaintainX for organizing work orders, assets, and other items. Use when you need to add a new category to the organization's classification system.
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Integrate Maintainx
with your AI CRM
MaintainX is a cloud-based computerized maintenance management system (CMMS) that helps organizations centralize maintenance data, communication, and workflows.
Explore Triggers and Actions
Create Location
Tool to create a new location in MaintainX. Use when you need to add a new physical location where assets are stored or work is performed. Locations can be organized hierarchically using the parentId parameter.
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Create Procedure Template
Create a MaintainX procedure template for work orders, with fields such as text, checkboxes, signatures, and multiple choice options. A supplied template-level description is not sent.
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Create Work Order
Creates a new work order in MaintainX with a required title and optional description, priority, dates, user and team assignees, procedure template, location, asset, and categories.
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Create Work Order Comment
This tool creates a new comment on an existing work order in MaintainX. It allows users to add comments for documentation, updates, or communication purposes within a specific work order. It requires a workOrderId and the text content of the comment to create a new comment on the work order, providing capabilities to update maintenance work order records.
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Create Work Request
Tool to create a new work request in MaintainX. Use when you need to submit a request for work that can later be converted to a work order. Work requests are typically used to initiate maintenance or service requests that require approval before becoming work orders.
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Create Work Request Portal
Creates a new work request portal in MaintainX. A work request portal allows users to submit work requests through a dedicated URL. The portal can be customized with a title, welcome text, and description placeholder. It can be associated with a specific location and asset, and can be configured to require email contact information.
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Delete Assets
Tool to delete an asset from MaintainX by its ID. Use when you need to permanently remove an asset from the system. Returns a success confirmation upon successful deletion (HTTP 204).
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Delete Category
Tool to delete a category in MaintainX. Use when you need to remove a category from the system. Returns success status upon deletion (HTTP 204).
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Find Entity
Search MaintainX work orders by title, locations and assets by name, and users by email, or list teams. User queries without an @ and all team queries are not applied as filters; the result count may reflect only the returned page.
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Get Asset
Retrieve detailed information about a MaintainX asset by its ID.
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Get Category
Tool to retrieve detailed information about a specific category by its ID. Use when you need to get the label, description, update time, or work order count for a category.
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Get Location
Tool to retrieve detailed information about a specific location by its ID. Use when you need to get comprehensive details including address, attachments, child locations, and custom fields for a location.
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Get Purchase Order
Retrieve one MaintainX purchase order by ID.
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Get User
Tool to retrieve detailed information about a specific user by their ID. Use when you need to get user data including name, email, role, hourly rate, and custom fields.
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Get Vendor
Tool to retrieve detailed information about a specific vendor by its ID. Use when you need to get comprehensive details about a vendor including contact information, attachments, and custom fields.
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Get Work Order
Retrieve one MaintainX work order by ID with optional related-record expansions.
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Get Work Order Costs
Tool to retrieve costs information for a specific work order by its ID. Use when you need to get detailed cost breakdown including total costs and individual cost rows for a work order.
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List Asset Criticalities
Tool to retrieve a list of asset criticalities from MaintainX. Use when you need to get all available asset criticality levels in the organization, optionally filtered by label or level.
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List Assets
This tool allows users to retrieve a list of all assets in their organization.
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List Categories
List categories in the MaintainX organization with pagination. Returned category details include ID, label, and description.
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List Locations
This tool retrieves a list of all available locations in the organization's MaintainX account. The locations can be physical places where assets are located, work is performed, or maintenance is needed.
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List Meters
Tool to list all meters in your organization. Use this to retrieve meter information including measurement types, units, and readings.
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List Parts
Tool to list parts/inventory items with pagination and filtering. Use when you need to retrieve available parts from the organization's inventory.
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List Procedure Templates
Tool to list procedure templates from MaintainX. Use when you need to retrieve available procedure templates that can be used in work orders.
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List Teams
This tool retrieves a list of all teams in your MaintainX organization.
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List Work Order Comments
List one cursor-paginated page of comments attached to a work order.
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List Work Orders
Action to list work orders from MaintainX.
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List Work Request Portals
Lists work request portals in your MaintainX organization for managing external work requests. Results are paginated using a cursor and limit.
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List Work Requests
Tool to retrieve a list of work requests from MaintainX. Use when you need to view all work requests. Supports pagination for large result sets using cursor and limit parameters.
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Update Asset
Update selected fields on an existing MaintainX maintenance asset.
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Update Location
Update selected fields on an existing MaintainX maintenance location.
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Update Vendor Attachment
Tool to update a vendor attachment in MaintainX. Use when you need to upload or replace a file attachment for a specific vendor. The file is uploaded as binary data.
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Update Work Order
This tool allows users to update an existing work order in MaintainX by modifying specific attributes without affecting other unchanged fields. It requires the workorder_id and at least one of the optional parameters (title, description, or priority) to perform the update.
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Update Work Order Status
This tool allows users to update the status of a specific work order in MaintainX. It is focused specifically on status updates, making it more streamlined than the comprehensive 'Update Work Order' action which allows updating multiple fields.
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Update Work Request Portal
Updates an existing work request portal in MaintainX. Tool to update work request portal information such as title, welcome text, contact information, and notification settings. Use when modifying an existing portal's configuration.
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How the Maintainx integration works
The Maintainx integration connects your Dench AI CRM directly to Maintainx, so agents can read and act on your Maintainx data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
36 actions are available for agents to invoke on your behalf. Every call runs through Maintainx's own authorization, scoped to the account you connect.
Set up Maintainx in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Maintainx and click Connect — you'll authorize access through Maintainx's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Maintainx in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Maintainx integration work with Dench?
The Dench Maintainx integration connects your AI CRM to Maintainx, so AI agents can work with your Maintainx data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Maintainx via Dench?
The Maintainx integration currently exposes 36 actions, including Create Category, Create Location, Create Procedure Template, Create Work Order, Create Work Order Comment, and Create Work Request. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Maintainx to Dench?
No. You connect Maintainx from your Dench workspace using Maintainx's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Maintainx integration secure?
Connections are authorized through Maintainx's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Maintainx connection from your workspace settings at any time.