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Integrate MerchantPro with your AI CRM

MerchantPro is an eCommerce platform for managing storefront catalogs, customers, orders, inventory, content, and related commerce operations.

Explore Triggers and Actions

Get Inventory Unit

Return inventory and price information for one MerchantPro inventory unit. The unit may be a basic product or a variant.

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Get Product

Return details for one MerchantPro product, including variant IDs when the product has variants.

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Get Shop Taxonomy

Return the shop's currencies, languages, payment methods, or warehouses for interpreting catalog and order data. Language entries are normalized from locale-keyed objects into the same item list used by the other taxonomies.

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List Catalog Partners

List brands or suppliers used by the product catalog; choose one resource type per call.

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List Categories

Find product categories by ID, name, parent, type, or status for catalog navigation and product filtering. Returns one compact page and a continuation cursor.

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List Customer Subscriptions

List recurring product subscriptions by customer, status, recurrence, type, or renewal date. The connected MerchantPro API user must have the customers_read permission.

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List Customers

Find customers by identity, group, status, registration, newsletter, or location filters. Returns a privacy-filtered page without identity numbers, bank data, full addresses, or social-login IDs.

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List Locations

List countries, states, or cities for address and customer workflows; state and city searches require a parent country ID.

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List Orders

Find shop orders by customer, payment, shipping, product, or modification filters without changing order state. Returns compact summaries and omits addresses, phone numbers, payment details, bank data, notes, and device data.

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List Products

Find products and variants in the shop catalog using common identity, category, brand, stock, visibility, and status filters.

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How the MerchantPro integration works

The MerchantPro integration connects your Dench AI CRM directly to MerchantPro, so agents can read and act on your MerchantPro data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

10 actions are available for agents to invoke on your behalf. Every call runs through MerchantPro's own authorization, scoped to the account you connect.

Set up MerchantPro in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find MerchantPro and click Connect — you'll authorize access through MerchantPro's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use MerchantPro in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the MerchantPro integration work with Dench?

The Dench MerchantPro integration connects your AI CRM to MerchantPro, so AI agents can work with your MerchantPro data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with MerchantPro via Dench?

The MerchantPro integration currently exposes 10 actions, including Get Inventory Unit, Get Product, Get Shop Taxonomy, List Catalog Partners, List Categories, and List Customer Subscriptions. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect MerchantPro to Dench?

No. You connect MerchantPro from your Dench workspace using MerchantPro's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the MerchantPro integration secure?

Connections are authorized through MerchantPro's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the MerchantPro connection from your workspace settings at any time.

MerchantPro | Dench AI CRM