Query SMS Message Status V2
Query an outbound SMS message's delivery status by message ID. The request requires an API key and secret; non-JSON responses, including XML, are returned as error payloads.
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Integrate Mocean
with your AI CRM
Mocean enables SMS, voice, and verification services, integrating messaging capabilities into applications for multifactor authentication or customer engagement
Explore Triggers and Actions
Voice Dial V2
Tool to initiate an outbound voice call via Mocean API. Use when you need to place a call with a defined command flow.
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Voice Download Recording V2
Download a call recording by call UUID. The returned file can contain an API error response rather than recording audio.
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Voice Hangup V2
Request hangup of an active voice call by call UUID. The request requires an API key and secret.
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WhatsApp Incoming Webhook V2
Validate and return a supplied incoming WhatsApp message webhook payload using the supported message schema. The returned payload contains only modeled fields.
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WhatsApp Send Message V2
Send a WhatsApp message via Mocean, including text, media, template, reaction, or interactive content. Only templates can be sent to customers who have never messaged you or have not messaged you in the last 24 hours.
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How the Mocean integration works
The Mocean integration connects your Dench AI CRM directly to Mocean, so agents can read and act on your Mocean data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
6 actions are available for agents to invoke on your behalf. Every call runs through Mocean's own authorization, scoped to the account you connect.
Set up Mocean in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Mocean and click Connect — you'll authorize access through Mocean's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Mocean in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Mocean integration work with Dench?
The Dench Mocean integration connects your AI CRM to Mocean, so AI agents can work with your Mocean data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Mocean via Dench?
The Mocean integration currently exposes 6 actions, including Query SMS Message Status V2, Voice Dial V2, Voice Download Recording V2, Voice Hangup V2, WhatsApp Incoming Webhook V2, and WhatsApp Send Message V2. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Mocean to Dench?
No. You connect Mocean from your Dench workspace using Mocean's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Mocean integration secure?
Connections are authorized through Mocean's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Mocean connection from your workspace settings at any time.