Get Account
Tool to retrieve the current authenticated account information. Use to verify authentication and get account details.
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Integrate Mopinion
with your AI CRM
Mopinion captures user feedback across websites and apps, providing insights, analytics, and reporting to optimize user experiences and drive conversions
Explore Triggers and Actions
Get API Root
Check Mopinion API availability and get version information. Pings the API health check endpoint (/ping) and returns status code, 'pong' response, and current API version. Use this to verify the API is reachable and operational.
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Get Dataset by ID
Retrieve complete metadata for a specific Mopinion dataset (feedback form) by its ID. Returns dataset properties including name, associated report ID, data source type, and description. Use this action when you need detailed information about a specific dataset/form. To discover available dataset IDs, use the List Datasets action first. This is a read-only operation that does not modify any data.
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Get Dataset Feedback
Retrieve feedback items (survey responses) for a specific dataset/form with optional pagination and filtering. Use this action to fetch multiple feedback entries from a dataset. Each feedback item contains the survey responses including custom fields, scores, metadata, and timestamps. Supports pagination for large result sets and filtering by field values. For retrieving a single feedback item by ID, use GET_DATASET_FEEDBACK_BY_ID instead.
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Get Dataset Feedback By ID
Retrieves a single feedback item by its unique identifier from a specific dataset. Use this tool when you need detailed information about a specific feedback item. First obtain the dataset_id using List Datasets, then get feedback_id values using Get Dataset Feedback. **Important Notes:** - Returns a warning in metadata if the feedback item doesn't exist (with null field values) - Returns 404 error if the dataset_id itself is invalid or inaccessible - The response includes feedback fields, tags, scores, timestamps, and associated metadata
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Get Dataset Field Definitions
Tool to retrieve field definitions for a dataset. Use when you need the schema of a dataset's fields.
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Get Deployment by ID
Retrieves detailed configuration for a specific feedback form deployment by its ID. Returns deployment rules, trigger conditions, scheduling settings, target URLs, and active status. Use this to understand when, where, and how a feedback form is displayed to users.
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Get Deployments
Tool to list all deployments for the authenticated Mopinion account. Use after setting up authentication.
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Get Report By ID
Retrieves detailed information about a specific Mopinion report by its ID. Returns comprehensive report details including name, description, language, creation date, and all associated datasets with their metadata. Use this when you need full information about a specific report. To find available report IDs, use the Get Reports action first. Example use case: Get complete details of report 22511 to understand its datasets and configuration.
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Get Report Feedback
Tool to retrieve feedback items for a report. Use when you need paginated and filtered feedback entries for analysis.
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Get Report Fields
Tool to retrieve field definitions for a specific report. Use when you need the schema of a report's feedback fields before constructing or analyzing forms.
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How the Mopinion integration works
The Mopinion integration connects your Dench AI CRM directly to Mopinion, so agents can read and act on your Mopinion data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
11 actions are available for agents to invoke on your behalf. Every call runs through Mopinion's own authorization, scoped to the account you connect.
Set up Mopinion in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Mopinion and click Connect — you'll authorize access through Mopinion's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Mopinion in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Mopinion integration work with Dench?
The Dench Mopinion integration connects your AI CRM to Mopinion, so AI agents can work with your Mopinion data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Mopinion via Dench?
The Mopinion integration currently exposes 11 actions, including Get Account, Get API Root, Get Dataset by ID, Get Dataset Feedback, Get Dataset Feedback By ID, and Get Dataset Field Definitions. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Mopinion to Dench?
No. You connect Mopinion from your Dench workspace using Mopinion's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Mopinion integration secure?
Connections are authorized through Mopinion's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Mopinion connection from your workspace settings at any time.