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Integrate OCR Web Service with your AI CRM

OCR Web Service provides SOAP and REST APIs for integrating Optical Character Recognition (OCR) technology into software products, mobile devices, or other web services.

Explore Triggers and Actions

Get Account Credentials

Tool to extract OCRWebService credentials (user_name, license_code) from connection metadata. Always call this before invoking OCR_WEB_SERVICE_RECOGNIZE or OCR_WEB_SERVICE_GET_ACCOUNT_INFORMATION rather than reusing cached values, as credentials may become stale. Use OCR_WEB_SERVICE_GET_ACCOUNT_INFORMATION to verify account status and quota before submitting large jobs.

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Get Account Information

Retrieve OCRWebService account information including remaining pages, subscription plan, and expiration date. Use this tool to check your account status before large OCR jobs — exhausted page quotas will cause OCR_WEB_SERVICE_RECOGNIZE to fail mid-run. Returns details about your subscription including pages remaining and plan expiration. If credentials are invalid or stale, retrieve fresh user_name and license_code via OCR_WEB_SERVICE_GET_ACCOUNT_CREDENTIALS before retrying. Requires valid OCRWebService credentials (username and license code).

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OCR Web Service Log

Tool to retrieve OCR processing logs for a date range on your account. Invalid credentials or bad date ranges return empty data rather than an error, so an empty result may indicate incorrect inputs rather than no logs.

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OCRWebService Recognize

Tool to call SOAP Recognize operation. Use when performing OCR on an image to retrieve text, output document, word coordinates, and errors. Consumes page quota per call; returns HTTP 429 when limits exceeded. Check quota via OCR_WEB_SERVICE_GET_ACCOUNT_INFORMATION before large jobs; batch large PDFs in ~25–50 page chunks.

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How the OCR Web Service integration works

The OCR Web Service integration connects your Dench AI CRM directly to OCR Web Service, so agents can read and act on your OCR Web Service data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

4 actions are available for agents to invoke on your behalf. Every call runs through OCR Web Service's own authorization, scoped to the account you connect.

Set up OCR Web Service in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find OCR Web Service and click Connect — you'll authorize access through OCR Web Service's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use OCR Web Service in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the OCR Web Service integration work with Dench?

The Dench OCR Web Service integration connects your AI CRM to OCR Web Service, so AI agents can work with your OCR Web Service data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with OCR Web Service via Dench?

The OCR Web Service integration currently exposes 4 actions, including Get Account Credentials, Get Account Information, OCR Web Service Log, and OCRWebService Recognize. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect OCR Web Service to Dench?

No. You connect OCR Web Service from your Dench workspace using OCR Web Service's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the OCR Web Service integration secure?

Connections are authorized through OCR Web Service's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the OCR Web Service connection from your workspace settings at any time.