Add Cart Product
Tool to add a product to a cart in Omnisend (v3 API). Use when updating cart contents or tracking abandoned carts.
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Integrate Omnisend
with your AI CRM
Omnisend is a marketing automation platform for ecommerce businesses, focusing on email and SMS marketing.
Explore Triggers and Actions
Create Batch
Tool to create a new batch operation for multiple items. Use when you need to process many records asynchronously in one call, e.g., bulk contacts, products, orders, or events. Use after preparing the items list to avoid rate limits.
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Create Cart
Tool to create a new shopping cart in Omnisend. Use when tracking customer cart activity for abandoned cart campaigns.
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Create Category
Tool to create a new category in Omnisend. Use when organizing products into categories.
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Create or Update Contact
Tool to create or update a contact in Omnisend. Use after collecting subscriber details.
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Create Order
Tool to create a new order in Omnisend v3 API. Use when recording a customer purchase or order transaction.
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Create Product
Tool to create a new product in the Omnisend product catalog. Use when adding products for email campaigns or syncing inventory.
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Create Product Category
Tool to create a new product category in the Omnisend catalog. Use when organizing products into categories.
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Delete Cart
Tool to delete a cart from Omnisend by its ID (v3 API). Use when you need to remove an abandoned or expired cart from the system.
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Delete Category
Tool to remove a category from Omnisend by its ID. Use when you need to delete a category and ensure it is no longer available in your catalog.
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Delete Order
Tool to delete an order from Omnisend by its ID. Use when you need to remove an order from the system.
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Delete Product
Tool to remove a product from Omnisend by its ID. Use when you need to delete a product and ensure it is no longer available in your catalog.
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Delete Product Category
Tool to remove a product category from Omnisend by its ID. Use when you need to delete a product category from your catalog.
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Get Batch Information
Tool to retrieve information about a specific batch by ID. Use after submitting a batch when you need a detailed status and counts.
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Get Batch Item
Tool to retrieve a specific item within a batch by batchID and itemID. Use when you need to inspect the result of a single batch operation.
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Get Batch Items
Tool to retrieve processed items of a specific batch by ID. Use when you need to inspect individual results of a batch operation after fetching batch details.
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Get Batches
Tool to retrieve a list of batch operations. Use after initiating a batch job to monitor its progress and results.
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Get Brand
Tool to retrieve information about the current authenticated brand. Use when you need brand details like currency, platform, or website.
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Get Cart
Tool to retrieve a specific cart by ID from Omnisend v3 API. Use when you need detailed cart information including products and customer contact details.
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Get Category
Tool to retrieve details of a specific category by ID. Use when you need to fetch information about a category.
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Get Contact
Tool to retrieve details of a single contact by ID. Use when you already have a contactId and need the full profile.
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Get Order
Tool to retrieve details of a specific order by ID. Use when you need order information including products, addresses, and payment details.
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Get Product
Tool to retrieve details of a specific product by ID from Omnisend. Use when you need full product information including variants, pricing, and stock status.
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Get Product Category
Tool to retrieve a specific product category by ID. Use when you need details about a particular product category.
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List Campaigns
Tool to retrieve a paginated list of campaigns with optional filtering by status and type. Use when you need to view or analyze campaign performance across multiple campaigns.
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List Carts
Tool to retrieve a paginated list of carts with optional filtering. Use when you need to fetch carts by date range, contact, or segment.
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List Categories
Tool to retrieve a paginated list of product categories. Use when you need category IDs for product management or catalog organization.
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List Contacts
Tool to retrieve a paginated list of contacts with optional filtering. Use when you need to fetch contacts in batches and handle cursor pagination.
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List Events
Tool to retrieve all custom events created in Omnisend app. Use when you need to view available event types for automation workflows or event tracking.
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List Product Categories
Tool to retrieve a paginated list of product categories from the Omnisend catalog. Use when fetching category data for product organization.
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List Products
Tool to retrieve a paginated list of products. Use when syncing product catalog before campaign creation.
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Remove Cart Product
Tool to remove a product from a cart in Omnisend. Use when you need to delete a specific product from a cart.
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Replace Cart
Tool to replace an existing cart in Omnisend using the v3 API. Use when you need to completely replace all cart data including products, pricing, and recovery URL.
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Replace Cart Product
Tool to replace a product in a cart using Omnisend v3 API. Use when you need to update all details of a specific product in a cart.
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Replace Category
Tool to replace a category's title by ID. Use when you need to update an entire category resource.
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Replace Order
Tool to completely replace an existing order in Omnisend. Use when you need to update all order details at once, replacing the entire order record.
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Replace Product
Tool to replace an existing product in the Omnisend catalog. Use when you need to completely replace all product data with new information.
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Send Event
Tool to send a customer event to Omnisend. Events can trigger automations and track customer behavior. Use when you need to record customer interactions such as product views, cart actions, or custom events.
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Update Cart
Tool to partially update a cart in Omnisend (v3 API). Use when you need to modify cart details such as currency, total amount, recovery URL, or products.
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Update Cart Product
Tool to update a product in a cart (v3 API). Use when you need to modify product details such as quantity, price, or other attributes for an existing cart item.
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Update Contact
Tool to update fields of an existing contact by ID. Use after retrieving contact ID. PATCH https://api.omnisend.com/v3/contacts/{contactId} Example: UpdateContact(contactId="..., body={firstName: 'John'})
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Update Order Status
Tool to partially update an order status in Omnisend (v3 API). Use when you need to update shipping details, payment status, or fulfillment status of an existing order.
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Update Product Category
Tool to update an existing product category title in Omnisend. Use when you need to modify a category's name.
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How the Omnisend integration works
The Omnisend integration connects your Dench AI CRM directly to Omnisend, so agents can read and act on your Omnisend data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
43 actions are available for agents to invoke on your behalf. Every call runs through Omnisend's own authorization, scoped to the account you connect.
Set up Omnisend in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Omnisend and click Connect — you'll authorize access through Omnisend's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Omnisend in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Omnisend integration work with Dench?
The Dench Omnisend integration connects your AI CRM to Omnisend, so AI agents can work with your Omnisend data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Omnisend via Dench?
The Omnisend integration currently exposes 43 actions, including Add Cart Product, Create Batch, Create Cart, Create Category, Create or Update Contact, and Create Order. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Omnisend to Dench?
No. You connect Omnisend from your Dench workspace using Omnisend's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Omnisend integration secure?
Connections are authorized through Omnisend's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Omnisend connection from your workspace settings at any time.