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Integrate Piggy with your AI CRM

Piggy offers cashback and loyalty program integrations for online stores, letting users earn points or discounts and encouraging repeat purchases

Explore Triggers and Actions

Claim Anonymous Contact

Tool to claim an anonymous contact by associating it with a real email address. Use when converting an anonymous contact (with a fictional email) into a verified contact with a real email address.

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Create Contact Attribute

Tool to create a custom Contact Attribute. Use when you need to define new fields for contacts after initial setup.

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Create Credit Reception

Tool to create a credit reception for a contact. Use when awarding credits to customers based on purchases or fixed amounts.

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Create Vouchers Batch

Tool to create a batch of vouchers for a promotion. Use when you need to generate multiple vouchers at once for a specific promotion. Batch processing is asynchronous and returns a PENDING status initially.

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Find or Create Products

Tool to find an existing product by external_identifier or create a new one if it doesn't exist. Use when you need to ensure a product exists in Piggy's system for loyalty programs or rewards.

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Find Voucher By Code

Tool to find a voucher by its unique code. Use when you need to retrieve voucher details, check redemption status, or validate a voucher code.

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Get Contact Auth Token

Tool to get an auth token for a Contact. Use after obtaining a Contact UUID and needing to verify identity for secure operations.

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Get Contact's Credit Balance

Tool to get a Contact's credit balance. Use when you need to check a contact's current credit balance before processing rewards or promotions.

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List Forms

Tool to list all forms in the Piggy account. Use when you need to retrieve available forms for customer interactions.

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List Perks

Tool to list all available perks in Piggy. Use when you need to retrieve the catalog of perks that can be associated with contacts or transactions.

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Merge Contacts

Merges a source contact into a destination contact in Piggy's CRM. The source contact's data (attributes, balances, transactions) is transferred to the destination contact, and the source contact is removed. This operation is irreversible and processed asynchronously via a job queue. Use this when consolidating duplicate customer records.

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Send Contact Verification Email

Send a verification email to a Piggy contact for identity verification. The contact must exist in the system with a configured Contacts Portal. Returns success message with email sent confirmation. Use this when implementing email-based authentication workflows or when contacts need to verify their email address to access the Contacts Portal.

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Update Bookings

Tool to update an existing booking in Piggy. Use when you need to modify booking details such as party size, status, or company name. Note: Shop and contact cannot be updated after creation.

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Update Contact Identifiers

Tool to update a contact identifier in Piggy. Use when you need to modify the display name or active state of an existing contact identifier. Only the name and active properties can be updated; the identifier value itself cannot be changed.

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How the Piggy integration works

The Piggy integration connects your Dench AI CRM directly to Piggy, so agents can read and act on your Piggy data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

14 actions are available for agents to invoke on your behalf. Every call runs through Piggy's own authorization, scoped to the account you connect.

Set up Piggy in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Piggy and click Connect — you'll authorize access through Piggy's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Piggy in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Piggy integration work with Dench?

The Dench Piggy integration connects your AI CRM to Piggy, so AI agents can work with your Piggy data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Piggy via Dench?

The Piggy integration currently exposes 14 actions, including Claim Anonymous Contact, Create Contact Attribute, Create Credit Reception, Create Vouchers Batch, Find or Create Products, and Find Voucher By Code. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Piggy to Dench?

No. You connect Piggy from your Dench workspace using Piggy's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Piggy integration secure?

Connections are authorized through Piggy's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Piggy connection from your workspace settings at any time.

Piggy | Dench AI CRM