Get Account Details
Return billing, credit, timezone, and account-type details for the connected Plivo account. Use this to inspect account status and configuration before querying communication resources.
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Integrate Plivo
with your AI CRM
Plivo provides programmable voice, messaging, phone number, SIP, verification, and communications APIs.
Explore Triggers and Actions
Get Message
Retrieve one existing Plivo message by its message UUID, including delivery, routing, timing, error, and billing details when available.
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Get Usage Summary
Return one page of Plivo spend and usage grouped by hour, day, month, or year for a required date range, with optional usage filters.
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List Calls
Return one page of Plivo call history, optionally filtered by time, direction, status, participants, hangup details, parent call, or subaccount. This does not initiate or modify calls.
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List Messages
Return one page of inbound and outbound Plivo message history, optionally filtered by time, direction, state, sender, recipient, type, or subaccount. This reads existing message records and does not send a message.
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List Owned Numbers
Return one page of phone numbers currently owned by the connected Plivo account, optionally filtered by prefix, type, service, alias, or subaccount.
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How the Plivo integration works
The Plivo integration connects your Dench AI CRM directly to Plivo, so agents can read and act on your Plivo data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
6 actions are available for agents to invoke on your behalf. Every call runs through Plivo's own authorization, scoped to the account you connect.
Set up Plivo in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Plivo and click Connect — you'll authorize access through Plivo's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Plivo in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Plivo integration work with Dench?
The Dench Plivo integration connects your AI CRM to Plivo, so AI agents can work with your Plivo data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Plivo via Dench?
The Plivo integration currently exposes 6 actions, including Get Account Details, Get Message, Get Usage Summary, List Calls, List Messages, and List Owned Numbers. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Plivo to Dench?
No. You connect Plivo from your Dench workspace using Plivo's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Plivo integration secure?
Connections are authorized through Plivo's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Plivo connection from your workspace settings at any time.