Add Account
Create a new Postalytics sub-account associated with the requester as parent. The response may include the account ID, API key, and creation date.
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Integrate Postalytics
with your AI CRM
Direct Mail Automation software in the cloud with deep integration to CRM and workflows, making direct mail look, act and feel like a digital marketing channel
Explore Triggers and Actions
Add Contact
Tool to add a contact to a specified contact list with their information. Use when you need to create a new contact or update an existing one on a contact list.
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Create New Campaign
Tool to create a new direct mail campaign in Postalytics. Use when you need to start a new campaign with specified sender details and template. Important: A template must be created and proofed before creating the campaign.
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Create Suppression List
Tool to create a new suppression list that can be used in campaigns to suppress contacts from being sent mail. Use when you need to create an empty suppression list. Note that contacts must be added separately using the SuppressionListContact API after the list is created.
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Create Suppression List Contact
Tool to create a new suppression contact on a specified suppression list. Use when you need to add a contact to a suppression list to prevent them from receiving mailings.
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Create Template
Create a mail template for postcards, letters, or bifolds using HTML, with optional front and back image URLs.
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Create Webhook
Tool to create a new webhook to receive campaign event notifications from Postalytics. Use when you need to set up a webhook endpoint that will be notified about campaign events like sent, delivered, opened, or clicked.
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Delete Account
Tool to delete a Postalytics account and all associated campaigns, templates, and lists. Use when you need to permanently remove a sub account or sub user account. Cannot delete parent accounts.
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Delete Campaign
Tool to delete a campaign from the system. Use when you need to remove a campaign that is no longer needed.
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Delete Suppression List
Tool to delete a specified suppression list. Use when you need to remove a suppression list that is no longer needed.
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Delete Suppression List Contact
Tool to delete a specific contact from a suppression list. Use when you need to remove a contact from a suppression list in Postalytics.
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Get All Contact Lists
Tool to retrieve all contact lists for an account. Use when you need to get a complete list of contact lists including their IDs, names, item counts, and creation dates.
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Get All Contacts on a List
Retrieve contacts from a specified contact list with optional start offset and limit pagination. A 400 response containing “No contacts received” is returned as an empty contacts list.
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Get All Drip Campaigns
List triggered drip campaigns for the authenticated Postalytics account, including their names and endpoint IDs.
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Get All Flows
Tool to retrieve all flows for the requester's account. Use when you need to list or browse available flows.
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Get All Webhooks
Tool to retrieve all webhooks configured for the authenticated account. Use when you need to view webhook configurations for campaigns.
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Get Integrations
Retrieve Connect integrations configured for the authenticated account, including CRM or data source connections. A 404 response is returned as an empty integrations list.
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Get My Account
Tool to retrieve basic account information for the authenticated user. Use when you need to get account details such as contact information, address, or API key.
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Get Suppression List
Tool to get the details of a suppression list based on the id supplied. Use when you need to retrieve information about a specific suppression list.
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Get Suppression List Contact
Tool to retrieve a specific contact from a suppression list. Use when you need to get details about a contact on a specific suppression list by their list ID and contact ID.
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Get Suppression List Contacts
Retrieve contacts on a specified suppression list, with an optional offset for paging.
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Get Suppression Lists
Tool to retrieve all suppression lists for the authenticated user. Use when you need to view or manage suppression lists. Returns all lists or a specific list when ID is provided.
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Update Account
Tool to update an existing account in the Postalytics system. Use when you need to modify account information such as contact details, address, or credentials for an existing account.
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Update Suppression List Contact
Tool to update a suppression contact on the specified suppression list. Use when you need to modify contact information for a specific contact on a suppression list.
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How the Postalytics integration works
The Postalytics integration connects your Dench AI CRM directly to Postalytics, so agents can read and act on your Postalytics data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
24 actions are available for agents to invoke on your behalf. Every call runs through Postalytics's own authorization, scoped to the account you connect.
Set up Postalytics in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Postalytics and click Connect — you'll authorize access through Postalytics's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Postalytics in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Postalytics integration work with Dench?
The Dench Postalytics integration connects your AI CRM to Postalytics, so AI agents can work with your Postalytics data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Postalytics via Dench?
The Postalytics integration currently exposes 24 actions, including Add Account, Add Contact, Create New Campaign, Create Suppression List, Create Suppression List Contact, and Create Template. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Postalytics to Dench?
No. You connect Postalytics from your Dench workspace using Postalytics's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Postalytics integration secure?
Connections are authorized through Postalytics's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Postalytics connection from your workspace settings at any time.