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Integrate Quo with your AI CRM

Quo, formerly OpenPhone, is a business phone platform for managing calls, messages, contacts, conversations, tasks, users, and webhooks.

Explore Triggers and Actions

Create Contact

Create a Quo contact with standard fields, optional custom fields, and external source metadata.

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Create Task

Create a task linked to exactly one phone number, conversation, or activity.

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Create Webhook

Create one unified webhook subscription for selected Quo events and return its signing secret, which must be stored securely.

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Delete Contact

Permanently delete one Quo contact by ID.

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Delete Task

Permanently delete one Quo task by ID.

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Delete Webhook

Permanently delete one unified Quo webhook and revoke its signing secret.

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Get Call

Get one call and its routing, participants, status, and timing details by ID.

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Get Call Voicemail

Get voicemail processing status, transcript, duration, and recording URL for a Quo call. Returns a not-found error when the call has no voicemail.

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Get Contact

Get one contact with default and custom fields by Quo contact ID.

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Get Message

Get one message by Quo message ID, including its content, related IDs, participants, delivery status, and timestamps.

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Get Phone Number

Get one Quo phone number and its assignments and restrictions by ID.

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Get Task

Get one task and its current links, assignee, due date, and completion state.

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Get User

Get one workspace user by Quo user ID.

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Get Webhook

Get one unified Quo webhook by its numeric ID.

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Get Webhook Delivery

Get the payload and attempt details for one Quo webhook delivery event.

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List Call Recordings

List recording segments for a Quo call in chronological order.

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List Calls

List calls between a Quo number and one external participant with optional user and creation-time filters. Returns one page and a cursor for the next.

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List Contact Custom Fields

List the workspace's contact custom-field definitions for constructing valid contact values.

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List Contacts

List contacts, optionally filtered by external IDs or source, with stable-v1 phone and custom fields. Returns one page and a cursor for the next page.

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List Conversations

List inbox conversations with optional phone-number, user, creation-time, update-time, and inactive-state filters. Returns one page and a cursor for the next page.

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List Messages

List messages exchanged by a Quo phone number and one or more participants, optionally filtered by sender or creation time. Returns one page and a cursor for the next page.

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List Phone Numbers

List Quo phone numbers and their assigned users, calling restrictions, and messaging restrictions.

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List Tasks

List workspace tasks with cursor-controlled pagination.

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List Users

List workspace users and return one cursor-controlled page.

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List Webhook Deliveries

List one page of delivery events for a unified Quo webhook, optionally filtered by status, event type, or dispatch time.

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List Webhooks

List unified Quo webhooks across call, message, contact, task, and integration event families.

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Send Message

Send an irreversible text message from a Quo number to one or more recipients. This consumes messaging credits and may require carrier registration.

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Send Message and Mark Conversation Done

Send an irreversible text message from a Quo number and move the resulting inbox conversation to Done. This consumes messaging credits and may require carrier registration.

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Set Conversation Status

Set a Quo conversation to read, done, or open.

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Set Task Assignee

Assign or unassign a Quo user on a task.

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Set Task Completion

Complete or reopen a Quo task.

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Set Task Conversation Link

Link or unlink a Quo task and conversation.

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Set Task Due Date

Set or remove a Quo task's due date.

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Update Contact

Patch selected standard, custom, or source fields on an existing Quo contact. Omitted fields remain unchanged, while explicit null clears a field.

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Update Task

Replace both the title and description of an existing Quo task. Both fields are required because Quo treats this as a full textual update.

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Update Webhook

Partially update a unified Quo webhook. Only explicitly supplied fields are changed; explicit null clears resource filters or the label where supported.

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How the Quo integration works

The Quo integration connects your Dench AI CRM directly to Quo, so agents can read and act on your Quo data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

36 actions are available for agents to invoke on your behalf. Every call runs through Quo's own authorization, scoped to the account you connect.

Set up Quo in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Quo and click Connect — you'll authorize access through Quo's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Quo in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Quo integration work with Dench?

The Dench Quo integration connects your AI CRM to Quo, so AI agents can work with your Quo data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Quo via Dench?

The Quo integration currently exposes 36 actions, including Create Contact, Create Task, Create Webhook, Delete Contact, Delete Task, and Delete Webhook. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Quo to Dench?

No. You connect Quo from your Dench workspace using Quo's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Quo integration secure?

Connections are authorized through Quo's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Quo connection from your workspace settings at any time.

Quo | Dench AI CRM