Get report tags
Tool to retrieve a list of tags used in reports. Use when analyzing tag usage metrics across conversations.
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Integrate Re:amaze
with your AI CRM
Re:amaze is a multi-channel customer support platform offering live chat, email, social messaging, and automated workflows.
Explore Triggers and Actions
Get Response Templates
Tool to retrieve response templates for the brand. Use when you need canned responses to streamline replies.
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How the Re:amaze integration works
The Re:amaze integration connects your Dench AI CRM directly to Re:amaze, so agents can read and act on your Re:amaze data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
2 actions are available for agents to invoke on your behalf. Every call runs through Re:amaze's own authorization, scoped to the account you connect.
Set up Re:amaze in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Re:amaze and click Connect — you'll authorize access through Re:amaze's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Re:amaze in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Re:amaze integration work with Dench?
The Dench Re:amaze integration connects your AI CRM to Re:amaze, so AI agents can work with your Re:amaze data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Re:amaze via Dench?
The Re:amaze integration currently exposes 2 actions, including Get report tags, and Get Response Templates. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Re:amaze to Dench?
No. You connect Re:amaze from your Dench workspace using Re:amaze's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Re:amaze integration secure?
Connections are authorized through Re:amaze's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Re:amaze connection from your workspace settings at any time.