Delete Custom Vocabulary
Tool to delete a completed custom vocabulary and its data. Use when you need to remove an unused vocabulary after confirming it's no longer needed.
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Integrate Rev AI
with your AI CRM
Rev AI provides advanced machine learning and speech recognition services for converting audio and video to text.
Explore Triggers and Actions
Delete Job By ID
Tool to delete a completed transcription job and its data. Use when you need to permanently remove a finished job after confirming it's no longer needed.
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Get Account
Tool to retrieve developer account details. Use after authenticating with Rev AI.
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Get Captions
Tool to retrieve captions (SRT or VTT) for a completed Rev.ai transcription job. Use after confirming the job status is 'completed'.
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Get Custom Vocabulary Details
Tool to retrieve custom vocabulary processing details. Use when needing to fetch the status and submitted phrases for a specific custom vocabulary after creation.
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Get Job by ID
Tool to fetch details of a transcription job by its ID. Use when confirming job status and metadata are accurate.
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Get List of Jobs
Tool to get list of transcription jobs from the past 30 days. Use when you need to retrieve and paginate through recent transcription tasks.
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Get Transcript by ID
Tool to retrieve the transcript of a completed Rev.ai job. Use after confirming job is complete. Supports JSON format (with timestamps and speaker info) or plain text format.
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Start Stream Transcription
Tool to start a WebSocket transcription stream. Use when you need real-time speech-to-text streaming via Rev.ai.
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Submit Custom Vocabulary
Tool to submit a custom vocabulary for improved speech recognition. Use when you want to process domain-specific terms asynchronously.
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Submit Transcription Job
Tool to submit a new transcription job. Use when you have a media URL or file bytes ready for async processing.
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How the Rev AI integration works
The Rev AI integration connects your Dench AI CRM directly to Rev AI, so agents can read and act on your Rev AI data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
11 actions are available for agents to invoke on your behalf. Every call runs through Rev AI's own authorization, scoped to the account you connect.
Set up Rev AI in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Rev AI and click Connect — you'll authorize access through Rev AI's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Rev AI in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Rev AI integration work with Dench?
The Dench Rev AI integration connects your AI CRM to Rev AI, so AI agents can work with your Rev AI data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Rev AI via Dench?
The Rev AI integration currently exposes 11 actions, including Delete Custom Vocabulary, Delete Job By ID, Get Account, Get Captions, Get Custom Vocabulary Details, and Get Job by ID. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Rev AI to Dench?
No. You connect Rev AI from your Dench workspace using Rev AI's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Rev AI integration secure?
Connections are authorized through Rev AI's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Rev AI connection from your workspace settings at any time.