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Integrate Runway with your AI CRM

Runway provides generative AI APIs for creating and transforming video, images, audio, avatars, voices, and media workflows.

Explore Triggers and Actions

Cancel Task

Cancel a running Runway task or delete its task record. Returns success only when Runway confirms the operation; an already absent task remains a 404 error.

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Create Document

Create a Runway knowledge document from markdown or plain text for reuse by avatar workflows.

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Create Ephemeral Upload

Create only a temporary Runway media upload slot and return its presigned multipart form details and runway:// URI. This action does not upload file bytes; POST them separately to upload_url using fields before using runway_uri.

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Delete Document

Permanently delete a Runway knowledge document by its ID.

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Generate Image

Start a Runway text-to-image or reference-guided image generation task and return its task ID and estimated credit cost.

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Generate Sound Effect

Generate an audio effect from a text prompt and return the task ID and estimated credit cost.

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Generate Speech

Synthesize speech with Runway using an exact model-specific voice and option contract, then return the task ID and estimated credit cost.

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Generate Video from Image

Animate one or more input images with a selected Runway model and return the task ID and estimated credit cost.

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Generate Video from Text

Start a Runway text-to-video task with a model-specific typed request and return its task ID and estimated credit cost.

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Get Document

Get one Runway knowledge document, including its full content and the avatars that currently use it.

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Get Organization

Return the connected Runway organization's credit balance, monthly credit spend cap, exact per-model quotas, and current daily generation usage.

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Get Task

Get the current status, cost, output URLs, and failure details for a Runway generation task. Runway does not update a task more often than every five seconds.

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Get Usage

Return daily Runway credit usage by model for an optional UTC date range of up to 90 days.

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Get Workflow

Get a published Runway workflow version and its graph so node IDs and output keys can be inspected before running the workflow.

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Get Workflow Invocation

Get the current status, completed node output URLs, and node or invocation failure details for a Runway workflow invocation.

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List Documents

List Runway knowledge documents one page at a time, with sorting and an opaque continuation cursor. List results omit full document content.

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List Workflows

List the connected account's published Runway workflows and their available versions, ordered as returned by Runway.

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Run Workflow

Invoke a published Runway workflow, optionally overriding graph node outputs, and return the created workflow invocation ID.

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Transform Video

Transform or restyle an existing video with Runway and return the created task ID and estimated credit cost.

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Update Document

Change the name, content, or both for an existing Runway knowledge document. Provide at least one of name or content.

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Upscale Image

Start a Runway image upscaling task and return its task ID and estimated credit cost.

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Upscale Video

Start a Runway video upscaling task and return its task ID and estimated credit cost.

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How the Runway integration works

The Runway integration connects your Dench AI CRM directly to Runway, so agents can read and act on your Runway data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

22 actions are available for agents to invoke on your behalf. Every call runs through Runway's own authorization, scoped to the account you connect.

Set up Runway in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Runway and click Connect — you'll authorize access through Runway's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Runway in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Runway integration work with Dench?

The Dench Runway integration connects your AI CRM to Runway, so AI agents can work with your Runway data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Runway via Dench?

The Runway integration currently exposes 22 actions, including Cancel Task, Create Document, Create Ephemeral Upload, Delete Document, Generate Image, and Generate Sound Effect. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Runway to Dench?

No. You connect Runway from your Dench workspace using Runway's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Runway integration secure?

Connections are authorized through Runway's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Runway connection from your workspace settings at any time.

Runway | Dench AI CRM