Sendbird's AI Chatbot enables businesses to integrate intelligent, automated conversational agents into their applications, enhancing customer engagement and support.
Creates an AI or default bot in a Sendbird application, with options for its profile, callback URL, privacy mode, and channel invitation preference. The bot must join a group channel before it can interact with users. On success, Sendbird returns the bot resource.
Tool to retrieve information on a specific bot by its user ID. Use when you need to fetch bot details before performing subsequent operations.
Tool to list all bots in the Sendbird application. Use when you need to fetch bot details with optional filters and pagination.
Tool to list group channels. Use when you need to fetch available group channels with filters and pagination.
Requests removal of a bot's webhook URL. A 404 response is reported as an absent webhook, so that result does not confirm the webhook was removed.
Tool to update information on an existing bot. Use when you need to change a bot's user ID, nickname, profile image URL, or toggle read-receipt or privacy settings after creation. Run after confirming the bot ID.
The Sendbird AI Chatbot integration connects your Dench AI CRM directly to Sendbird AI Chatbot, so agents can read and act on your Sendbird AI Chatbot data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
6 actions are available for agents to invoke on your behalf. Every call runs through Sendbird AI Chatbot's own authorization, scoped to the account you connect.
Sign in to your Dench workspace and open Integrations.
Find Sendbird AI Chatbot and click Connect — you'll authorize access through Sendbird AI Chatbot's own sign-in flow. No API keys or code required.
Ask an agent to use Sendbird AI Chatbot in chat, or call it from an automation.
Manage or disconnect the connection any time from workspace settings.
The Dench Sendbird AI Chatbot integration connects your AI CRM to Sendbird AI Chatbot, so AI agents can work with your Sendbird AI Chatbot data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
The Sendbird AI Chatbot integration currently exposes 6 actions, including Create Bot, Get Bot, List Bots, List Group Channels, Unregister Bot Webhook, and Update Bot. Agents invoke them on your behalf from chat or from automations.
No. You connect Sendbird AI Chatbot from your Dench workspace using Sendbird AI Chatbot's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Connections are authorized through Sendbird AI Chatbot's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Sendbird AI Chatbot connection from your workspace settings at any time.