Add a Carrier
Tool to add a new carrier/driver to the Shipday system with credentials. Use when you need to create a new carrier account with name, email, and phone number.
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Integrate Shipday
with your AI CRM
Making Local Deliveries Easy Globally - Powering Local E-commerce
Explore Triggers and Actions
Check On-Demand Delivery Availability
Tool to check on-demand delivery availability from third-party service providers. Use when you need to verify service availability, pricing estimates, and delivery times for a route without creating an order.
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Edit Delivery Order
Tool to edit an existing delivery order in Shipday. Use when you need to update order details such as customer information, restaurant details, order items, delivery fees, or tips.
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Get On-Demand Delivery Estimate
Tool to get on-demand delivery estimates from third-party service providers for a specific order. Use when you need to retrieve pricing, pickup/delivery times, and durations for a delivery order.
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Get On-Demand Delivery Services
Tool to retrieve available third-party on-demand delivery service providers. Use when you need to check which delivery services are available or enabled for the account.
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Insert Order
Tool to create a new delivery order in Shipday. Use when you need to insert a delivery order with customer details, restaurant information, order items, and delivery schedule.
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Order Ready to Pickup
Tool to mark a delivery order as ready for pickup. Use when you need to notify Shipday that an order is prepared and ready for driver pickup at a specific time.
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Query Delivery Orders
Tool to query delivery orders with time-based filters and cursor pagination. Use when you need to retrieve multiple orders within a specific time range or paginate through order results.
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Retrieve Active Orders
Tool to retrieve all active delivery orders from Shipday system. Use when you need to get currently active orders (excludes ALREADY_DELIVERED, FAILED_DELIVERY, and INCOMPLETE orders). Returns at most 100 orders at a time.
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Retrieve Carriers
Tool to retrieve all carriers/drivers with profile and status details. Use when you need to get a list of all carriers in the system.
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Retrieve Order Details
Tool to retrieve detailed information for a specific delivery order by order number. Use when you need to get comprehensive order details including customer info, restaurant info, carrier assignment, cost breakdown, order items, status, and tracking information.
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Unassign Order from Driver
Tool to remove driver assignment from a delivery order. Use when you need to unassign a driver from an order to make it available for reassignment to a different driver.
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How the Shipday integration works
The Shipday integration connects your Dench AI CRM directly to Shipday, so agents can read and act on your Shipday data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
12 actions are available for agents to invoke on your behalf. Every call runs through Shipday's own authorization, scoped to the account you connect.
Set up Shipday in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Shipday and click Connect — you'll authorize access through Shipday's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Shipday in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Shipday integration work with Dench?
The Dench Shipday integration connects your AI CRM to Shipday, so AI agents can work with your Shipday data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Shipday via Dench?
The Shipday integration currently exposes 12 actions, including Add a Carrier, Check On-Demand Delivery Availability, Edit Delivery Order, Get On-Demand Delivery Estimate, Get On-Demand Delivery Services, and Insert Order. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Shipday to Dench?
No. You connect Shipday from your Dench workspace using Shipday's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Shipday integration secure?
Connections are authorized through Shipday's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Shipday connection from your workspace settings at any time.