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Integrate Shorten.REST with your AI CRM

Shorten.REST is a link shortening and management app that allows you to generate unique, branded URLs with advanced tracking capabilities.

Explore Triggers and Actions

Create Alias

Tool to create a new alias (short URL) under a specified domain. Use when you need to shorten a URL. If no domain is specified, the alias will be attached to the default domain Short.fyi. You can override domain-level Meta Tags and Tracking Snippets by specifying them for each URL.

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Delete Alias

Tool to delete a single alias by providing alias and domain. Use when you need to remove an existing shortened URL. If no domain is provided, the API searches for the matching alias within the Short.fyi domain.

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Get Aliases

Tool to retrieve all URL aliases of the authenticated user. Use when you need to list existing aliases (supports pagination).

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Get click data for aliases

Tool to retrieve click data for shortened URLs. Use to check click analytics for your aliases. Returns a list of click records which may be empty if no clicks have occurred yet. Returned records may represent a limited window or subset of historical clicks rather than complete per-click logs.

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List aliases by domain

Tool to retrieve all alias names associated with your account and a given domain. Results are in descending order by creation date. Use when you need to list alias names (not full details) for a specific domain with pagination support.

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Update Alias

Tool to update an existing short URL alias by providing its alias name and domain. Use when you need to modify destinations, metatags, or snippets for an existing alias. IMPORTANT: When updating array properties (like destinations), the entire array is replaced, so you must include all existing records you want to keep.

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How the Shorten.REST integration works

The Shorten.REST integration connects your Dench AI CRM directly to Shorten.REST, so agents can read and act on your Shorten.REST data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

6 actions are available for agents to invoke on your behalf. Every call runs through Shorten.REST's own authorization, scoped to the account you connect.

Set up Shorten.REST in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Shorten.REST and click Connect — you'll authorize access through Shorten.REST's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Shorten.REST in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Shorten.REST integration work with Dench?

The Dench Shorten.REST integration connects your AI CRM to Shorten.REST, so AI agents can work with your Shorten.REST data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Shorten.REST via Dench?

The Shorten.REST integration currently exposes 6 actions, including Create Alias, Delete Alias, Get Aliases, Get click data for aliases, List aliases by domain, and Update Alias. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Shorten.REST to Dench?

No. You connect Shorten.REST from your Dench workspace using Shorten.REST's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Shorten.REST integration secure?

Connections are authorized through Shorten.REST's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Shorten.REST connection from your workspace settings at any time.