Add Customer Interaction Favorite
Tool to add a product offer to a customer's list of favorites. Use when you need to save a specific product to a customer's favorites on a particular site.
ActionTry it
Integrate Simla.com
with your AI workspace
Simla.com is an omnichannel CRM platform with AI for automating communications, measuring team performance, managing customer data, and integrating delivery services and order management.
Explore Triggers and Actions
Batch Create Store Products
Tool to batch create products and services in the store catalog. Use when you need to create multiple products at once. Each product requires a name, article (SKU), and catalogId that matches the catalog parameter.
ActionTry it
Calculate Loyalty Discount
Tool to calculate maximum loyalty discount and bonuses for an order. Use when you need to preview loyalty benefits before order creation or show customers potential savings based on their loyalty status.
ActionTry it
Combine Corporate Customers
Tool to combine multiple corporate customers into one. The specified customers will be merged into the result customer and then deleted. Use when you need to consolidate multiple corporate customer records. Note: This operation is performed asynchronously - use /api/v5/customers-corporate/history to track the result.
ActionTry it
Combine Customers
Tool to combine multiple customers into one. The specified customers will be merged into the result customer and then deleted. Use when you need to consolidate multiple customer records. Note: This operation is performed asynchronously - use /api/v5/customers/history to track the result.
ActionTry it
Combine Orders
Tool to combine two orders into one. The source order will be merged into the result order using the specified technique. Use when you need to consolidate order data from one order into another.
ActionTry it
Create Corporate Customer
Creates a new corporate customer in Simla.com. Use when you need to add a new business or organization as a customer. At least one field (typically nickName or externalId) should be provided. Returns the corporate customer ID upon successful creation.
ActionTry it
Create Corporate Customer Address
Creates a new address for a corporate customer in Simla.com. Use when adding a delivery or billing address to an existing corporate customer account. The address can be specified as simple text or with detailed components (street, city, region, etc.).
ActionTry it
Create Corporate Customer Company
Tool to create a company for a corporate customer in Simla.com. Use when you need to add a new company to an existing corporate customer record. Returns the newly created company ID on success.
ActionTry it
Create Corporate Customer Contact
Tool to create a link between a corporate customer and a contact person. Use when you need to associate an existing customer as a contact for a corporate customer entity.
ActionTry it
Create Corporate Customer Note
Tool to create a note for a corporate customer. Use when you need to add notes or comments to corporate customer records. Requires either customer ID or external ID to identify the corporate customer.
ActionTry it
Create Cost
Create a new cost record in Simla CRM. Use this to track business expenses with period dates, amounts, and cost categories. Required fields: dateFrom (start date), dateTo (end date), summ (amount), and costItem (category code). The cost amount must be positive and costItem must match an existing cost item in the system. Optionally associate the cost with specific stores or users.
ActionTry it
Create Custom Field
Tool to create a custom field for a specified entity in Simla. Use when you need to extend orders, customers, corporate customers, or companies with custom metadata fields.
ActionTry it
Create Custom Fields Dictionary
Tool to create a custom fields dictionary with elements. Use when you need to create a new directory for dictionary-type or multiselect_dictionary-type custom fields.
ActionTry it
Create Customer
Creates a new customer in Simla.com. All customer fields are optional - provide at least one field (e.g., firstName, email, or phone) to create a customer. Returns the customer ID upon successful creation.
ActionTry it
Create Customer Interaction Cart Set
Tool to create or overwrite shopping cart data for a customer. Use when you need to set cart contents for customer interaction tracking. This overwrites any existing cart data for the specified customer.
ActionTry it
Create Customer Note
Tool to create a note for a customer. Use when you need to add notes or comments to customer records. Requires either customer ID or external ID to identify the customer.
ActionTry it
Create Order
Create a new order in Simla with customer details and line items. This action registers an order with customer information, items (with offer IDs), delivery address, and optional metadata. The API automatically creates customers and offers if they don't exist. Returns complete order details including assigned order ID and number. Key requirements: - At least one item with a valid offer identifier (id, externalId, or xmlId) - Quantity must be greater than 0 - Customer contact info (name/phone/email) is optional but recommended
ActionTry it
Create Order Pack
Tool to create a new order pack in Simla. Use when you need to register pack shipment details for an order item, including store location, quantity, shipment date, and invoice/delivery note numbers.
ActionTry it
Create Order Payment
Create a new payment record for an order in Simla CRM. Use when recording payments received for orders. Required fields: type (payment type code), amount (must be positive), and order reference (id or externalId). The payment type must match an existing payment type in the system (e.g., 'cash', 'bank-card'). Use this to track payment transactions against specific orders.
ActionTry it
Create Orders Link
Tool to create a link between multiple orders in Simla. Use when you need to associate two or more orders together with an optional comment.
ActionTry it
Create Reference Courier
Tool to create a new courier in Simla.com. Use when you need to add a new courier to the system for delivery management. Returns the courier ID upon successful creation.
ActionTry it
Create Reference Currency
Tool to create a new currency in Simla.com. Use when you need to add a new currency to the system for financial operations and multi-currency support.
ActionTry it
Create Store Inventories Upload
Tool to batch update inventory quantities and purchase prices across warehouses/stores. Use when you need to sync stock levels and cost pricing for offers. Updates leftover stocks (available quantity) and purchasing prices for existing offers in the system.
ActionTry it
Create Store Product Groups
Tool to create a new product group in Simla.com store. Use when you need to add a new product group for organizing products. Returns the product group ID upon successful creation.
ActionTry it
Create Task
Tool to create a new task. Use after gathering task details and assignees.
ActionTry it
Create Web Analytics Visits Upload
Tool to batch upload web analytics visit records to Simla CRM. Use when tracking customer visits with traffic source attribution. Each visit must include site code, customer identifier, timestamp, and traffic source/medium information.
ActionTry it
Delete Corporate Customer Note
Tool to delete a corporate customer note by ID. Use when you need to remove a note record from a corporate customer.
ActionTry it
Delete Cost
Tool to delete a cost by ID. Use when you need to remove a cost record from the system.
ActionTry it
Delete Customer Note
Tool to delete a customer note by ID. Use when you need to remove a note record from a customer.
ActionTry it
Delete Order Payment
Tool to delete an order payment by ID. Use when you need to remove a payment record from an order.
ActionTry it
Edit Corporate Customer
Tool to edit an existing corporate customer. Use when you need to update corporate customer details such as nickname, discount, VIP status, or custom fields by external ID.
ActionTry it
Edit Corporate Customer Address
Tool to edit an address for a corporate customer. Use when you need to update address details (name, city, street, building, etc.) for a specific corporate customer address by its external ID.
ActionTry it
Edit Corporate Customer Company
Tool to edit a company associated with a corporate customer. Use when you need to update company details such as name or main status for a corporate customer's company entity.
ActionTry it
Edit Corporate Customer Contact
Tool to edit the link between a corporate customer and a contact person. Use when you need to update contact properties such as marking a contact as the main contact person for a corporate customer.
ActionTry it
Edit Cost
Tool to edit an existing cost record by ID. Use when you need to update cost details such as amount, dates, cost item, or attribution information for expense tracking and analysis.
ActionTry it
Edit Custom Field
Edit an existing custom field's properties by entity type and field code. Use this to modify custom field settings such as display name, description, type, visibility flags, sort order, default values, or settings (for dictionary-type fields). At least one property besides entity and code must be provided. The field must already exist.
ActionTry it
Edit Custom Fields Dictionary
Tool to edit an existing custom fields directory by code. Use when you need to update the directory name or modify its elements (add, remove, or reorder entries).
ActionTry it
Edit Customer
Tool to edit an existing customer. Use when you need to update customer details by external ID.
ActionTry it
Edit Delivery Generic Setting
Tool to register or edit a delivery service integration configuration. Use when you need to create a new delivery service integration or update existing delivery settings including API endpoints, statuses, custom fields, and integration metadata.
ActionTry it
Edit File
Tool to edit an existing file by ID. Use when you need to update file properties such as filename.
ActionTry it
Edit Integration Module
Tool to create or edit an integration module configuration. Use when you need to register or update an integration module with its base URL, client ID, and display settings.
ActionTry it
Edit Order
Tool to edit an existing order by external ID. Use when you need to update order details by external ID.
ActionTry it
Edit Orders Payment
Tool to edit an existing order payment. Use when you need to update payment details such as amount, status, or type.
ActionTry it
Edit Product Status
Tool to create or edit product status in the reference directory. Use when you need to add a new product status or update an existing one. Set code to 'new' when creating a new status, or use the existing status code to edit.
ActionTry it
Edit Reference Cost Group
Tool to edit an existing cost group by code. Use when you need to update cost group properties such as name, color, active status, or display ordering.
ActionTry it
Edit Reference Cost Item
Tool to edit an existing cost item reference by code. Use when you need to update cost item properties such as name, group, type, or activation status in the system's cost item directory.
ActionTry it
Edit Reference Courier
Tool to edit an existing courier by ID. Use when you need to update courier details such as name, email, phone, or active status.
ActionTry it
Edit Reference Currency
Tool to edit an existing currency configuration by ID. Use when you need to update currency properties such as base currency status, auto-conversion settings, or conversion rates.
ActionTry it
Edit Reference Delivery Service
Tool to edit an existing delivery service by code. Use when you need to update delivery service properties such as name, code, or active status.
ActionTry it
Edit Reference Delivery Type
Tool to create or edit a delivery type in Simla.com. Use when you need to add a new delivery type or modify an existing one. This endpoint handles both creation (if the code doesn't exist) and updates (if it does). Provide at least the name and active status.
ActionTry it
Edit Reference Order Method
Tool to edit an existing order method reference by code. Use when you need to update order method properties such as name, active status, or default settings in the system's order method directory.
ActionTry it
Edit Reference Order Type
Tool to create or edit an order type by code. Use when you need to create a new order type or update properties of an existing one such as name, active status, or default settings.
ActionTry it
Edit Reference Payment Status
Tool to edit an existing payment status reference by code. Use when you need to update payment status properties such as name, active status, or default settings in the system's payment status directory.
ActionTry it
Edit Reference Payment Type
Tool to edit an existing payment type or create a new one by code. Use when you need to update payment type properties such as name, code, active status, description, ordering, or default settings.
ActionTry it
Edit Reference Price Type
Tool to edit an existing price type in the reference data. Use when you need to update price type properties such as name, active status, default flag, or associated customer groups.
ActionTry it
Edit Reference Statuses
Tool to edit an existing order status reference by code. Use when you need to update order status properties such as name, active status, display ordering, or group classification in the system's status directory.
ActionTry it
Edit Reference Stores
Tool to create or edit a warehouse/store by code. Use when you need to update store information such as name, contact details, address, or active status.
ActionTry it
Edit Reference Subscription
Tool to create or edit a subscription category in Simla. Use when you need to configure subscription categories for different communication channels (email, sms, waba). Creates a new subscription category if the code doesn't exist, or updates an existing one.
ActionTry it
Edit Reference Unit
Tool to create or edit a unit of measurement reference by code. Use when you need to add new units or update existing unit properties such as name or symbol in the system's unit directory.
ActionTry it
Edit Store Product Group
Tool to edit an existing product group by external ID. Use when you need to update product group details such as name, site, or active status.
ActionTry it
Edit Store Products Batch
Tool to batch edit multiple products and services at once. Use when you need to update multiple products in a single operation. This action allows updating multiple product fields (name, price, quantity, active status, etc.) for multiple products in a single API call. Each product must be identified by its internal ID. Returns the count of successfully processed products and any products that were not found.
ActionTry it
Edit Store Setting
Tool to register or update warehouse system configuration in Simla. Use when you need to configure a warehouse integration with name, code, and account URL.
ActionTry it
Edit Task
Tool to edit an existing task. Use after confirming task ID and fields to update. Updates only provided fields on the task.
ActionTry it
Edit Telephony Setting
Tool to create or edit a telephony integration setting in Simla. Use when you need to register or update a telephony integration with its configuration including client ID, name, active status, and optional webhook URLs for call handling.
ActionTry it
Fix Corporate Customers External IDs
Tool to perform mass recording of corporate customer external IDs in Simla. Use when you need to map internal corporate customer IDs to external system identifiers in bulk. Accepts an array of corporate customer ID mappings and assigns external IDs to the corresponding corporate customers.
ActionTry it
Fix Customers External IDs
Tool to perform mass recording of customer external IDs in Simla. Use when you need to map internal customer IDs to external system identifiers in bulk. Accepts an array of customer ID mappings and assigns external IDs to the corresponding customers.
ActionTry it
Fix Orders External IDs
Tool to perform mass recording of order external IDs in Simla. Use when you need to map internal order IDs to external system identifiers in bulk. Accepts an array of order ID mappings and assigns external IDs to the corresponding orders.
ActionTry it
Get API Credentials
Tool to retrieve available API methods and stores for the current API key. Use when you need to verify API permissions or discover which endpoints and sites are accessible.
ActionTry it
Get API Versions
Tool to retrieve a list of available API versions. Use when you need to discover which API versions are supported by the system.
ActionTry it
Get Corporate Customer
Retrieves detailed information about a corporate customer by external ID. Returns comprehensive corporate customer data including tags, custom fields, order statistics, and discount information. Use this when you need complete corporate customer details for a known external identifier.
ActionTry it
Get Corporate Customer Companies
Tool to retrieve the list of companies associated with a corporate customer contact person. Use when you need to see which companies are linked to a specific corporate customer.
ActionTry it
Get Corporate Customers
Tool to retrieve a list of corporate customers matching the specified filters. Use after setting optional filters (managers, manager groups, discount card, IDs) to fetch paginated corporate customer data.
ActionTry it
Get Corporate Customers History
Tool to retrieve corporate customer change history for synchronization or audit purposes. Use when tracking corporate customer modifications over time or implementing incremental data sync with sinceId.
ActionTry it
Get Corporate Customers Notes
Tool to retrieve a list of corporate customer notes. Use when you need to fetch notes with optional filters (note IDs, corporate customer IDs, manager IDs, text search, date range) and pagination.
ActionTry it
Get Cost
Retrieves detailed information about a specific cost record by its ID. Use this when you need to fetch cost data including amount, dates, cost item, and attribution details before analyzing or updating cost records.
ActionTry it
Get Custom Field
Tool to retrieve detailed information about a specific custom field by entity and code. Use when you need to get properties and settings of a particular custom field.
ActionTry it
Get Custom Fields
Tool to list custom fields. Use when retrieving custom field definitions with optional filtering by entity or code.
ActionTry it
Get Custom Fields Dictionaries
Tool to retrieve the list of custom dictionaries. Use when you need to get available custom directory definitions with their elements and codes.
ActionTry it
Get Custom Fields Dictionary
Tool to retrieve a custom fields dictionary by its code identifier. Use when you need to get detailed information about a specific dictionary including its name, code, and all elements.
ActionTry it
Get Customer
Retrieves detailed information about a specific customer by ID or external ID. Returns comprehensive customer data including contact info, address, subscriptions, order statistics, and custom fields. Use this when you need complete customer details for a known identifier.
ActionTry it
Get Customer Interaction Favorites
Tool to retrieve a list of favorite product offers for a specific customer. Use when you need to fetch customer's saved favorites from a particular site.
ActionTry it
Get Customers
Tool to retrieve a list of customers. Use after setting optional filters (IDs, email, custom fields) to fetch paginated customer data.
ActionTry it
Get Customers History
Tool to retrieve customer change history for synchronization or audit purposes. Use when tracking customer modifications over time or implementing incremental data sync with sinceId.
ActionTry it
Get Customers Notes
Tool to retrieve a list of customer notes. Use when you need to fetch notes with optional filters (note IDs, customer IDs, manager IDs, text search, date range) and pagination.
ActionTry it
Get Delivery Generic Setting
Tool to retrieve integration configuration for a delivery module instance. Use when you need to fetch delivery service settings including metadata, supported actions, and status mappings.
ActionTry it
Get Delivery Shipments
Tool to retrieve a list of delivery shipments. Use when you need to fetch shipments with optional date filters and pagination.
ActionTry it
Get Files
Tool to retrieve a list of files. Use when you need to fetch files with optional filters like IDs and pagination.
ActionTry it
Get Loyalty Accounts
Tool to retrieve a list of customer loyalty program accounts. Use when you need to fetch loyalty accounts with optional filters (loyalty program IDs, phone number) and pagination.
ActionTry it
Get Loyalty Bonus Operations
Tool to retrieve the history of bonus account operations for all participations. Use when you need to fetch loyalty bonus transaction history with optional date range and type filters.
ActionTry it
Get Loyalty Loyalties
Tool to retrieve a list of loyalty programs. Use when you need to fetch available loyalty programs with optional pagination.
ActionTry it
Get MessageGateway Channels
Tool to retrieve a list of all MessageGateway channels in the system. Use when you need to discover available messaging channels for communication.
ActionTry it
Get Order
Tool to retrieve detailed information about a specific order. Use when you need to fetch full order data by external ID before further processing.
ActionTry it
Get Orders
Tool to retrieve a list of orders. Use when you need to fetch orders with optional filters (order numbers, custom fields) and pagination.
ActionTry it
Get Orders History
Tool to retrieve order change history. Use when you need to track changes to orders over time with optional date filters and pagination via sinceId.
ActionTry it
Get Orders Packs History
Tool to retrieve the history of order packing changes. Use when you need to track pack status updates, modifications, or apply warehouse system synchronization. Call without parameters initially, then use sinceId for incremental updates.
ActionTry it
Get Product Statuses
Tool to retrieve the list of all product statuses configured in the system. Use when you need to discover available product statuses for order items or to get status codes.
ActionTry it
Get Products
Tool to retrieve a list of products. Use when you need to list products with optional filters.
ActionTry it
Get Reference Cost Groups
Tool to retrieve a list of all cost groups configured in the system. Use when you need to discover available cost groups for organizing expenses or costs.
ActionTry it
Get Reference Cost Items
Tool to retrieve a list of all cost items configured in the system. Use when you need to discover available cost item codes for order or operation cost tracking.
ActionTry it
Get Reference Countries
Tool to retrieve a list of all available country ISO codes in the system. Use when you need to discover available countries for order or customer creation.
ActionTry it
Get Reference Couriers
Tool to retrieve the list of available couriers. Use when you need to fetch courier information or get courier codes for deliveries.
ActionTry it
Get Reference Currencies
Tool to retrieve the list of all configured currencies in the system. Use when you need to discover available currencies for order creation or financial operations.
ActionTry it
Get Reference Delivery Services
Tool to retrieve a list of all configured delivery services in the system. Use when you need to discover available delivery services for order creation or to get delivery service codes.
ActionTry it
Get Reference Delivery Types
Tool to retrieve the list of delivery types from the system. Use when you need to discover available delivery types for order management or to get delivery type codes.
ActionTry it
Get Reference Legal Entities
Tool to retrieve a list of all configured legal entities in the system. Use when you need to get available legal entity codes or legal entity details for business operations.
ActionTry it
Get Reference Order Methods
Tool to retrieve a list of all available order methods in the system. Use when you need to discover available order methods for order creation or to get order method codes.
ActionTry it
Get Reference Order Types
Tool to retrieve the list of order types from the system. Use when you need to discover available order types for order management or to get order type codes.
ActionTry it
Get Reference Payment Statuses
Tool to retrieve the list of payment statuses configured in the system. Use when you need to discover available payment statuses or get payment status codes.
ActionTry it
Get Reference Payment Types
Tool to retrieve a list of all configured payment types in the system. Use when you need to discover available payment methods for orders or to get payment type codes.
ActionTry it
Get Reference Price Types
Tool to retrieve the list of price types from the reference data. Use when you need to discover available price types for order or product pricing.
ActionTry it
Get Reference Status Groups
Tool to retrieve the list of all order status groups in the system. Use when you need to discover available status groups for order processing or categorization.
ActionTry it
Get Reference Statuses
Tool to retrieve the list of order statuses from the system. Use when you need to discover available statuses for order management or to get status codes.
ActionTry it
Get Reference Subscriptions
Tool to retrieve the list of all subscription categories in the system. Use when you need to discover available subscription channels (email, sms, waba) and their configuration.
ActionTry it
Get Reference Units
Tool to retrieve the list of units of measurement from the system. Use when you need to discover available units for product management or to get unit codes.
ActionTry it
Get Segments
Tool to retrieve a list of customer segments. Use when you need to list segments with optional filters after authentication.
ActionTry it
Get Settings
Tool to retrieve system settings including default currency, language, timezone, and message gateway configuration. Use when you need to discover system-wide configuration or settings for the account.
ActionTry it
Get Sites
Tool to retrieve a list of all configured sites/stores in the system. Use when you need to discover available sites for order creation or to get site codes.
ActionTry it
Get Statistic Update
Tool to trigger an update of CRM basic statistics. Use when you need to refresh statistical data in the system.
ActionTry it
Get Store Inventories
Tool to retrieve store inventories with leftover stocks and purchasing prices. Use when you need to check inventory levels across warehouses or get cost pricing information for offers.
ActionTry it
Get Store Offers
Tool to retrieve a list of store offers with pagination support. Use when you need to fetch available offers from the store catalog.
ActionTry it
Get Store Products Properties
Tool to retrieve a list of product properties from the store. Use when you need to fetch product property definitions with pagination support.
ActionTry it
Get Store Products Properties Values
Tool to retrieve product property values from the store. Use when you need to list property values with optional filters.
ActionTry it
Get Stores
Tool to retrieve a list of all warehouses/stores in the system. Use when you need to discover available stores for inventory management or order fulfillment.
ActionTry it
Get Task
Retrieves detailed information about a specific task by its ID. Use this to view task details including description, deadline, completion status, assigned performer, and related entities (orders, customers) before editing, completing, or analyzing tasks.
ActionTry it
Get Tasks
Tool to retrieve a list of tasks with optional filters. Use when you need to fetch tasks after specifying filter criteria like IDs, status, or date range.
ActionTry it
Get Tasks Comments
Tool to retrieve comments on a specific task by task ID. Use when you need to view all comments associated with a task for context, collaboration, or audit purposes.
ActionTry it
Get Tasks History
Tool to retrieve task change history. Use when you need to track changes to tasks over time. Use sinceId for incremental synchronization.
ActionTry it
Get Telephony Setting
Tool to retrieve telephony integration settings by code. Use when you need to fetch configuration details for a specific telephony integration.
ActionTry it
Get User
Tool to retrieve detailed information about a specific user by ID. Use when you need complete user data for a known user identifier.
ActionTry it
Get User Groups
Tool to retrieve a list of user groups with their permissions and configuration. Use when you need to fetch available user groups with optional pagination.
ActionTry it
Get Users
Tool to retrieve a list of users. Use when you need to fetch users with optional pagination, filtering, and sorting.
ActionTry it
Update Customer Subscriptions
Tool to subscribe or unsubscribe a customer to mailing channels. Use when you need to manage customer communication preferences across different channels (email, SMS, WhatsApp, etc.).
ActionTry it
Update User Status
Tool to change a user's status. Use when you need to update a user's current work status.
ActionTry it
Upload Corporate Customers
Tool to batch upload corporate customers to Simla.com CRM. Use when you need to create multiple corporate customer records at once with their companies, contacts, and addresses. Maximum 50 customers per request.
ActionTry it
Upload Costs
Tool to batch upload cost records to Simla CRM. Use when you need to create multiple cost entries at once for tracking expenses like advertising, salaries, or other operational costs. Maximum 50 costs per request.
ActionTry it
Upload Customers
Tool to batch upload customer records to Simla CRM. Use when you need to create multiple customers at once. Maximum 50 customers per request.
ActionTry it
Upload Orders
Upload multiple orders to Simla in a single batch operation. Use when you need to create multiple orders efficiently (up to 50 per request). Each order requires an externalId and at least one item with an offer identifier. The API processes all orders and returns details for successful uploads along with any errors.
ActionTry it
Upload Store Prices
Tool to batch update SKU prices in Simla store catalog. Use when you need to set or update prices for product offers. Can also remove specific price types using the remove flag.
ActionTry it
Upload Web Analytics Client IDs
Tool to batch upload web analytics client IDs to Simla CRM for tracking purposes. Use when you need to associate Google Analytics (or other web analytics) client IDs with orders and customers in the system.
ActionTry it
Upload Web Analytics Sources
Tool to batch upload web analytics sources to Simla CRM. Use when tracking traffic sources for orders or customers from marketing campaigns. Each source must include at least one identifier (order, customer, or clientId) along with optional UTM parameters (source, medium, campaign, keyword, content).
ActionTry it