Change User Password
Tool to change the password for the authenticated user account. Use when the user needs to update their account password.
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Integrate SMS Alert
with your AI CRM
SMS Alert is a versatile multi-channel communication platform enabling businesses to engage with customers through SMS, RCS, Telegram, and WhatsApp via a unified REST API.
Explore Triggers and Actions
Create New Contact
Create New Contact
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Create New Group
Tool to create a new contact group. Use when needing to organize contacts into a new group.
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Create Short URL
Tool to create a short URL for a given long URL. Use when you need to shorten a URL before sharing.
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Create SMS Template
Tool to create a new SMS template. Use when you need to define reusable message content.
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Delete Contact
Tool to delete a specified contact. Use after confirming the contact's ID.
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Delete Group
Tool to delete a specified group. Use after confirming the group's ID.
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Delete Short URL
Tool to delete an existing short URL. Use after confirming the short URL's ID.
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Delete SMS Template
Tool to delete an existing SMS template. Use when you have the template ID to remove it.
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Edit Contact
Tool to edit an existing contact’s details. Use when you need to update a contact’s information after confirming the contact_id.
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Edit Group
Tool to edit an existing groups name. Use when you need to rename a group after confirming the group id.
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Edit SMS Template
Tool to edit an existing SMS template. Use when you need to update a template after confirming the template id.
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Generate OTP
Tool to generate a one-time password (OTP). Use when you need to send an OTP to a mobile number using a predefined template.
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Get Group Detail
Tool to retrieve details of a specific SMS Alert group. Use after confirming the group ID.
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Get Group List
Tool to retrieve a list of SMS Alert groups. Use when you need to fetch all groups associated with your account. Call after authenticating your API key.
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Get Sender ID List
Tool to fetch the list of available sender IDs. Use when you need to retrieve all sender IDs associated with your account. Use after configuring your API key.
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Get Sent SMS Report
Tool to retrieve SMS campaign sent report details. Use after campaigns are sent to analyze delivery results. Delivery status data may lag real time; treat results as non-final for time-sensitive workflows.
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Get SMS Alert Balance
Tool to retrieve the current SMS credit balance. Use when you need an up-to-date credit status before sending messages. If balance is low, gate high-volume sends before proceeding — insufficient credits cause messages to be silently dropped or rejected mid-campaign.
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Get SMS Delivery Report
Tool to retrieve delivery report for sent SMS messages by batch ID. Returns message delivery status including mobile numbers, delivery status, and timestamps. Use after sending SMS campaigns to track delivery success.
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Get SMS Template List
Tool to retrieve list of SMS templates from your SmsAlert account. Use when you need to display or manage your SMSAlert templates.
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Get User Profile
Tool to retrieve user login and profile information. Returns account details including balance, sender IDs, and account status. Use after configuring your API key to fetch complete user profile.
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Send SMS via XML
Tool to send SMS messages using XML format for bulk sending. Use when you need to send multiple messages to different recipients with different content in a single API call.
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Update User Profile
Tool to update user account profile details. Use when modifying authenticated user profile after login.
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How the SMS Alert integration works
The SMS Alert integration connects your Dench AI CRM directly to SMS Alert, so agents can read and act on your SMS Alert data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
23 actions are available for agents to invoke on your behalf. Every call runs through SMS Alert's own authorization, scoped to the account you connect.
Set up SMS Alert in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find SMS Alert and click Connect — you'll authorize access through SMS Alert's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use SMS Alert in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the SMS Alert integration work with Dench?
The Dench SMS Alert integration connects your AI CRM to SMS Alert, so AI agents can work with your SMS Alert data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with SMS Alert via Dench?
The SMS Alert integration currently exposes 23 actions, including Change User Password, Create New Contact, Create New Group, Create Short URL, Create SMS Template, and Delete Contact. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect SMS Alert to Dench?
No. You connect SMS Alert from your Dench workspace using SMS Alert's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the SMS Alert integration secure?
Connections are authorized through SMS Alert's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the SMS Alert connection from your workspace settings at any time.