Add Recipient to Mailing List
Tool to add a new recipient to a mailing list. Use after confirming recipient and list IDs.
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Integrate Thanks.io
with your AI CRM
thanks.io is a direct mail automation platform that enables users to send personalized postcards, letters, and notecards with handwritten fonts.
Explore Triggers and Actions
Buy Radius Search Mailing List
Buy a targeted mailing list around a specified address or append results to an existing list, using a requested count of nearest records.
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Create Mailing List
Tool to create a new mailing list. Use when you need to group contacts under a fresh list before adding recipients.
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Create Multiple Recipients
Create multiple recipients in a mailing list through individual requests. If a request fails, earlier recipients may already have been created.
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Create Sub-Account
Tool to create a new sub-account. Use when you need to manage separate profiles with distinct return addresses and settings.
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Delete Mailing List
Tool to delete a mailing list. Use when you need to remove an entire mailing list by its ID. Confirm the list ID before calling. Example: "Delete the mailing list with ID 123e4567-e89b-12d3-a456-426614174000".
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Delete Recipient by Address
Delete recipients matching an exact street address and postal code across retrieved mailing lists, without requiring their IDs. Multiple matches may be deleted; list retrieval and individual deletion failures can leave matches undeleted.
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Delete Recipient from Mailing List
Tool to remove a recipient from a mailing list. Use after confirming the recipient's ID.
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Delete Sub-Account
Tool to delete a specific sub-account by ID. Use when you need to remove an existing sub-account. Confirm the ID before calling.
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Execute Stored Send
Execute a previously created stored send to trigger delivery. The tool returns an empty response for HTTP statuses below 400.
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Get Recipient Details
Tool to get details for a specific recipient by ID. Use to verify a recipient’s full address and custom fields.
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Get Sub Account Details
Retrieve details for a specific sub-account by ID, including its name, return address, default envelope and timestamps.
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List Handwriting Styles
Tool to retrieve available handwriting styles. Use when selecting a style for handwritten personalization.
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List Image Templates
Tool to retrieve a list of available image templates. Use when you need to browse or select a template for mailings.
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List Mailing Lists
List mailing lists for the account. The tool returns the lists in the API response, which may be a single page.
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List Message Templates
Tool to list available message templates. Use when selecting a template for a mailing.
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List Orders
Tool to list recent orders. Use after placing orders to fetch the latest history, optionally filtering by sub-account or limiting the result count.
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List Sub Accounts
List up to five sub-accounts for selecting a sub-account context. The result contains only the first five entries returned by the API.
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Preview letter send
Request a letter send preview as PDF and return preview URLs. Set preview to true for a preview; false is also accepted and may place an order instead.
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Preview Notecard
Tool to preview a notecard send. Use when you need front and back images before placing an actual notecard order.
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Preview Windowless Letter
Tool to preview a windowless letter send. Use when you need a PDF preview of the cover-only letter before placing an order.
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Search Orders by Recipient Street Address
Search orders by recipient street address, returning a page of matched order items and orders.
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Search Recipients by Email
Search recipients by email in specified mailing lists. Returns a page of matching recipients with pagination metadata.
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Send Postcard
Send a customized physical postcard with a chosen image and handwritten message, or request a preview without sending.
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Stored Send Notecard
Create a stored send for a personalized notecard and return a URL to execute it later.
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Stored Send Postcard
Create a stored send for a postcard and return a URL to finalize and send it later.
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Stored Send Windowless Letter
Tool to create a stored send for a windowless letter. Use when you need to prepare a letter order for later execution.
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Update Recipient
Tool to update existing recipient details by recipient ID. Use when modifying recipient data after confirming the recipient exists.
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Update Sub-Account
Tool to update details for a specific sub-account. Use when modifying title or return address details of a sub-account. Confirm sub-account ID before calling.
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How the Thanks.io integration works
The Thanks.io integration connects your Dench AI CRM directly to Thanks.io, so agents can read and act on your Thanks.io data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
29 actions are available for agents to invoke on your behalf. Every call runs through Thanks.io's own authorization, scoped to the account you connect.
Set up Thanks.io in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Thanks.io and click Connect — you'll authorize access through Thanks.io's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Thanks.io in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Thanks.io integration work with Dench?
The Dench Thanks.io integration connects your AI CRM to Thanks.io, so AI agents can work with your Thanks.io data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Thanks.io via Dench?
The Thanks.io integration currently exposes 29 actions, including Add Recipient to Mailing List, Buy Radius Search Mailing List, Create Mailing List, Create Multiple Recipients, Create Sub-Account, and Delete Mailing List. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Thanks.io to Dench?
No. You connect Thanks.io from your Dench workspace using Thanks.io's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Thanks.io integration secure?
Connections are authorized through Thanks.io's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Thanks.io connection from your workspace settings at any time.