Get Host
Get detailed information for one UniFi host by the Site Manager host ID returned by List Hosts.
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Integrate UniFi
with your AI CRM
Monitor UniFi Site Manager inventory, internet health metrics, and SD-WAN configurations across the connected UI account's sites. This toolkit excludes arbitrary Cloud Connector requests and all local Network, Protect, Mobility, Carrier Fabric, and InnerSpace API surfaces.
Explore Triggers and Actions
Get ISP Metrics
Get ISP performance metrics for all accessible sites, optionally limited by a relative duration or explicit timestamp bounds.
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Get SD-WAN Config
Get the topology and settings of one SD-WAN configuration by ID.
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Get SD-WAN Config Status
Get deployment, generation, WAN, tunnel, warning, and error status for one SD-WAN configuration.
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List Devices
List UniFi devices managed by hosts where the connected UI account is an owner or super admin. Results are grouped by host and can be filtered by host ID or by the last processed device timestamp.
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List Hosts
List UniFi hosts associated with the connected UI account. Use the returned host IDs with device filters, site metrics, and host detail tools.
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List SD-WAN Configs
List the SD-WAN configurations associated with the connected UI account.
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List Sites
List sites from UniFi Network applications associated with the connected UI account. Use returned host and site IDs for selected-site ISP metrics.
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Query ISP Metrics
Get ISP performance metrics for selected host/site pairs. Each site can specify its own RFC3339 time bounds. Always inspect partial_success, status, and message: UniFi can return usable metrics for only the accessible subset with HTTP 200.
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How the UniFi integration works
The UniFi integration connects your Dench AI CRM directly to UniFi, so agents can read and act on your UniFi data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
9 actions are available for agents to invoke on your behalf. Every call runs through UniFi's own authorization, scoped to the account you connect.
Set up UniFi in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find UniFi and click Connect — you'll authorize access through UniFi's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use UniFi in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the UniFi integration work with Dench?
The Dench UniFi integration connects your AI CRM to UniFi, so AI agents can work with your UniFi data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with UniFi via Dench?
The UniFi integration currently exposes 9 actions, including Get Host, Get ISP Metrics, Get SD-WAN Config, Get SD-WAN Config Status, List Devices, and List Hosts. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect UniFi to Dench?
No. You connect UniFi from your Dench workspace using UniFi's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the UniFi integration secure?
Connections are authorized through UniFi's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the UniFi connection from your workspace settings at any time.