Get Campaign Info
Return the connected campaign's identity, template, expiration mode and date, points, GDPR, and integration configuration without bulky presentation styling.
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Integrate Viral Loops
with your AI CRM
Viral Loops is a referral marketing platform for managing campaigns, participants, referrals, conversions, leaderboards, and rewards.
Explore Triggers and Actions
Get Campaign Stats
Return the connected campaign's lead count and total referral count.
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Get Participant
Return one participant's profile, referral totals, rank, referrer, and reward summaries by email or referral code.
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List Participant Referrals
Return one participant's referrals by email or referral code, with explicit offset pagination. The provider's response fields and pagination metadata are preserved as returned.
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Look Up Participants
Batch lookup exact participant and referrer identifiers, returning matching campaign records with explicit offset pagination.
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Register Participant
Register an email address in the connected campaign, optionally with a referrer and participant metadata. This creates persistent participant data; Viral Loops provides no API operation to delete it.
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Search Participants
Search campaign participants by text, conversion status, and acquisition source, with explicit offset pagination.
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Track Participant Conversion
IRREVERSIBLE: Record a conversion event for one registered participant. This operation cannot be undone and may affect conversion counts, campaign automation, and rewards. It is available only for Milestone Referral, Altruistic Referral, Online to Offline, and Universal Referral campaign templates; other templates reject it. Identify the participant by exactly one email or referral code, and optionally attach a numeric conversion value.
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Update Participant
Update one participant's name, referral or conversion counts, or custom data, identified by email or referral code. Campaign emails and connected integration triggers default to off; when enabled, those side effects cannot be undone.
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How the Viral Loops integration works
The Viral Loops integration connects your Dench AI CRM directly to Viral Loops, so agents can read and act on your Viral Loops data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
9 actions are available for agents to invoke on your behalf. Every call runs through Viral Loops's own authorization, scoped to the account you connect.
Set up Viral Loops in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Viral Loops and click Connect — you'll authorize access through Viral Loops's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Viral Loops in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Viral Loops integration work with Dench?
The Dench Viral Loops integration connects your AI CRM to Viral Loops, so AI agents can work with your Viral Loops data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Viral Loops via Dench?
The Viral Loops integration currently exposes 9 actions, including Get Campaign Info, Get Campaign Stats, Get Participant, List Participant Referrals, Look Up Participants, and Register Participant. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Viral Loops to Dench?
No. You connect Viral Loops from your Dench workspace using Viral Loops's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Viral Loops integration secure?
Connections are authorized through Viral Loops's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Viral Loops connection from your workspace settings at any time.