Add File to Knowledge Graph
Tool to add a file to a knowledge graph for indexing and retrieval. Use when you need to add an uploaded file to an existing knowledge graph for RAG applications.
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Integrate Writer
with your AI CRM
Writer is a full-stack generative AI platform for enterprises, offering tools to build and deploy AI applications integrated with their suite of LLMs, graph-based RAG tools, and AI guardrails.
Explore Triggers and Actions
Analyze Images
Tool to analyze images using Writer's vision capabilities. Use when you need image understanding, text extraction from images, or visual question answering. Images must be uploaded via POST /v1/files before analysis.
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Ask Question to Knowledge Graph
Send a question to specified Knowledge Graphs, with optional context. Responses containing file sources may fail validation because the tool requires a URL for each source.
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Chat Completion
Generate a non-streaming chat completion from a conversation history using a specified model.
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Create Knowledge Graph
Create an empty Knowledge Graph that files can be added to. It is org-wide with an organization-scoped API key and assigned to the key's team with a team-scoped key.
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Delete File
Tool to delete a file by its ID. Use when you need to permanently remove a file from Writer with no recovery option available.
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Delete Graph
Tool to delete a knowledge graph by its ID. Use when you need to remove a graph after confirming its identifier.
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Detect AI Content
Analyze text for AI-generated content and return a classification label and score. Input must contain at least 350 characters excluding newline characters.
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Download File
Tool to download the binary content of a file. Use when you need to retrieve file data from the Writer platform. The response contains the file in its original format.
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Get File
Tool to retrieve detailed information about a specific file by its ID. Use when you need to check a file's metadata, processing status, or associated knowledge graphs.
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List Applications
List a page of no-code agent applications, with an optional page size and cursor for retrieving subsequent pages.
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List Files
Tool to list all uploaded files. Use when you need to retrieve a paginated set of user files, optionally filtered by status, graph, or type. Use after uploading files to inspect available files.
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List Knowledge Graphs
List a page of Writer Knowledge Graphs. With an organization-scoped API key, results include only org-wide graphs; with a team-scoped key, they include only that team's graphs.
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List Models
Tool to list all available language models. Use when you need to discover which models can be used for completions.
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Medical Text Comprehension
Extract medical entities and any returned concepts from unstructured clinical text using the Entities response type.
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Parse PDF
Parse a previously uploaded PDF into text or markdown using Writer's deprecated PDF parser endpoint, which Writer scheduled for removal on December 22, 2025.
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Remove File From Graph
Tool to remove a file from a Knowledge Graph. Use when you need to unlink a specific file from a graph by providing both graph and file identifiers.
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Retrieve Knowledge Graph
Retrieve a Writer Knowledge Graph by its ID to inspect details of an existing graph, such as its name, description, creation time, and file processing status. Access is subject to the scope of the API key.
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Text Generation
Tool to generate text based on a given prompt. Use when you need model-driven completions after crafting a prompt.
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Translate Text
Tool to translate text from one language to another with support for formality, length control, and profanity masking. Use when you need to convert text between different languages.
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Update Knowledge Graph
Tool to update an existing knowledge graph. Use after confirming the graph_id. Specify at least one of name or description to modify.
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Upload File
Submit a file to Writer using a multipart upload for file-based operations.
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Web Search
Tool to perform a web search. Use when you need relevant web page results for a given query.
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How the Writer integration works
The Writer integration connects your Dench AI CRM directly to Writer, so agents can read and act on your Writer data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
23 actions are available for agents to invoke on your behalf. Every call runs through Writer's own authorization, scoped to the account you connect.
Set up Writer in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Writer and click Connect — you'll authorize access through Writer's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Writer in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Writer integration work with Dench?
The Dench Writer integration connects your AI CRM to Writer, so AI agents can work with your Writer data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Writer via Dench?
The Writer integration currently exposes 23 actions, including Add File to Knowledge Graph, Analyze Images, Ask Question to Knowledge Graph, Chat Completion, Create Knowledge Graph, and Delete File. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Writer to Dench?
No. You connect Writer from your Dench workspace using Writer's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Writer integration secure?
Connections are authorized through Writer's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Writer connection from your workspace settings at any time.