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Integrate Writer with your AI CRM

Writer is a full-stack generative AI platform for enterprises, offering tools to build and deploy AI applications integrated with their suite of LLMs, graph-based RAG tools, and AI guardrails.

Explore Triggers and Actions

Add File to Knowledge Graph

Tool to add a file to a knowledge graph for indexing and retrieval. Use when you need to add an uploaded file to an existing knowledge graph for RAG applications.

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Analyze Images

Tool to analyze images using Writer's vision capabilities. Use when you need image understanding, text extraction from images, or visual question answering. Images must be uploaded via POST /v1/files before analysis.

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Ask Question to Knowledge Graph

Tool to send a question to the knowledge graph and retrieve the answer. Use after defining your question and optional context.

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Chat Completion

Tool to generate chat-based completions. Use when you need conversational AI responses; call after assembling system and user messages.

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Create Knowledge Graph

Tool to create a new knowledge graph. Use when you need to create an empty graph that files can be added to.

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Delete File

Tool to delete a file by its ID. Use when you need to permanently remove a file from Writer with no recovery option available.

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Delete Graph

Tool to delete a knowledge graph by its ID. Use when you need to remove a graph after confirming its identifier.

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Detect AI Content

Tool to detect whether content was generated by AI. Returns a classification label and confidence score indicating the likelihood of AI-generated content. Use when you need to verify content authenticity or identify AI-written text.

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Download File

Tool to download the binary content of a file. Use when you need to retrieve file data from the Writer platform. The response contains the file in its original format.

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Get File

Tool to retrieve detailed information about a specific file by its ID. Use when you need to check a file's metadata, processing status, or associated knowledge graphs.

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List Applications

Tool to list all no-code agent applications. Use when you need to retrieve all registered applications.

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List Files

Tool to list all uploaded files. Use when you need to retrieve a paginated set of user files, optionally filtered by status, graph, or type. Use after uploading files to inspect available files.

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List Knowledge Graphs

Tool to retrieve a list of knowledge graphs. Use when you need an overview of existing graphs.

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List Models

Tool to list all available language models. Use when you need to discover which models can be used for completions.

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Medical Text Comprehension

Tool to extract medical entities and concepts from unstructured clinical text. Use when you need to label medical text with standardized codes such as SNOMED CT.

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Parse PDF

Tool to parse and extract text content from a previously uploaded PDF file. Use when you need to convert PDF documents to text or markdown format for further processing.

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Remove File From Graph

Tool to remove a file from a Knowledge Graph. Use when you need to unlink a specific file from a graph by providing both graph and file identifiers.

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Retrieve Knowledge Graph

Tool to retrieve a knowledge graph by its ID. Use when you need details of an existing graph.

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Text Generation

Tool to generate text based on a given prompt. Use when you need model-driven completions after crafting a prompt.

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Translate Text

Tool to translate text from one language to another with support for formality, length control, and profanity masking. Use when you need to convert text between different languages.

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Update Knowledge Graph

Tool to update an existing knowledge graph. Use after confirming the graph_id. Specify at least one of name or description to modify.

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Upload File

Tool to upload a file to Writer. Use when you need to add files for Knowledge Graphs, PDF parsing, or other file-based operations. Files can be associated with Knowledge Graphs for RAG applications.

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Web Search

Tool to perform a web search. Use when you need relevant web page results for a given query.

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How the Writer integration works

The Writer integration connects your Dench AI CRM directly to Writer, so agents can read and act on your Writer data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

23 actions are available for agents to invoke on your behalf. Every call runs through Writer's own authorization, scoped to the account you connect.

Set up Writer in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Writer and click Connect — you'll authorize access through Writer's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Writer in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Writer integration work with Dench?

The Dench Writer integration connects your AI CRM to Writer, so AI agents can work with your Writer data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Writer via Dench?

The Writer integration currently exposes 23 actions, including Add File to Knowledge Graph, Analyze Images, Ask Question to Knowledge Graph, Chat Completion, Create Knowledge Graph, and Delete File. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Writer to Dench?

No. You connect Writer from your Dench workspace using Writer's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Writer integration secure?

Connections are authorized through Writer's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Writer connection from your workspace settings at any time.

Writer | Dench AI CRM