AI-CRM and Messaging Across SMS, Email, and WhatsApp
Tool to create a custom attribute for a Zixflow collection or list. Use when you need to add new fields to track specific data types (text, number, email, etc.). Attributes define the structure of your data. Common use cases: adding custom fields for contacts, creating status trackers, adding reference fields between collections.
Tool to retrieve email message delivery report from Zixflow. Use when you need to check the delivery status of a sent campaign email. The report includes delivery status (SENT, OPENED, CLICKED, BOUNCE, COMPLAINT, UNSUBSCRIBED), recipient information, and timestamps. Requires the message ID obtained when sending the campaign.
Tool to retrieve SMS message delivery report from Zixflow. Use when you need to check the delivery status, destination, and other details of a sent SMS campaign message.
Tool to retrieve WhatsApp campaign message report. Use when you need to check the delivery status and details of a WhatsApp message sent via campaign.
Tool to retrieve template variable details for a WhatsApp template. Use when you need to understand what variables a specific WhatsApp template expects before sending a message.
Tool to retrieve the list of options for select/multiselect attributes. Use when you need to get available options for a specific attribute in a collection or list.
Tool to retrieve the list of options for status attributes in Zixflow. Use when you need to fetch available status configurations for a specific attribute within a collection or list.
The Zixflow integration connects your Dench AI CRM directly to Zixflow, so agents can read and act on your Zixflow data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
7 actions are available for agents to invoke on your behalf. Every call runs through Zixflow's own authorization, scoped to the account you connect.
Sign in to your Dench workspace and open Integrations.
Find Zixflow and click Connect — you'll authorize access through Zixflow's own sign-in flow. No API keys or code required.
Ask an agent to use Zixflow in chat, or call it from an automation.
Manage or disconnect the connection any time from workspace settings.
The Dench Zixflow integration connects your AI CRM to Zixflow, so AI agents can work with your Zixflow data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
The Zixflow integration currently exposes 7 actions, including Create Attribute, Get Email Report, Get SMS Report, Get WhatsApp Campaign Report, Get WhatsApp Template Variables, and List Attribute Options. Agents invoke them on your behalf from chat or from automations.
No. You connect Zixflow from your Dench workspace using Zixflow's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Connections are authorized through Zixflow's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Zixflow connection from your workspace settings at any time.