Add Credit Note Comment
Tool to add a comment to a credit note in Zoho Inventory. Use when needing to add notes or comments to a specific credit note for record-keeping or audit purposes.
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Integrate Zoho Inventory
with your AI CRM
Zoho Inventory helps businesses track stock, manage orders, and sync inventory across multiple sales channels, streamlining supply chain operations
Explore Triggers and Actions
Add Invoice Attachment
Tool to upload an attachment to a specific invoice. Use when you need to add a file attachment to an invoice.
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Add Invoice Comment
Tool to add a comment to a specific invoice in Zoho Inventory. Use when you need to add notes, updates, or internal/client-visible comments to an invoice.
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Apply Credits To Invoices
Tool to apply credits from a credit note to one or more invoices. Use when you need to apply available credits from a credit note to settle invoice balances.
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Bulk Delete Sales Orders
Tool to bulk delete sales orders. Use this to remove multiple sales orders at once.
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Bulk Email Invoices
Requests delivery of multiple invoices to a contact by email and optionally physical mail. If no contact ID is supplied, it looks up the customer on the first invoice and uses that contact.
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Bulk Export Invoices
Request a bulk export of up to 25 Zoho Inventory invoices as a single PDF for archiving or sharing. Provide a comma-separated list of invoice IDs; the organization can be specified or selected from the connected account.
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Bulk Get Item Details
Retrieve detailed records for multiple existing inventory item IDs.
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Bulk Print Invoices
Request a consolidated PDF of up to 25 invoices for printing or archiving. A downloadable PDF may be returned when a Composio API key is available.
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Bulk Print Packages
Request a consolidated PDF of Zoho Inventory package slips for printing or archiving using a comma-separated list of package IDs. The organization can be specified or selected from the connected account.
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Cancel Invoice Write Off
Tool to cancel write off for an invoice. Use when undoing a previously applied write off on an invoice after verifying the invoice has a write off applied.
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Create Bill
Tool to create a bill in Zoho Inventory. Use when a vendor supplies goods/services on credit and you need to track the amount owed.
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Create Contact
Tool to create a new contact (customer or vendor) in Zoho Inventory. Use when you need to add a new business relationship to your organization.
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Create Contact Person
Tool to create a contact person. Use when you need to add a new contact person to an existing contact in Zoho Inventory.
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Create Credit Note
Tool to create a new credit note in Zoho Inventory. Use when you need to issue a credit note to a customer for returns, refunds, or adjustments.
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Create Customer Payment
Tool to create a customer payment in Zoho Inventory. Use when recording a payment received from a customer against one or more invoices.
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Create Invoice
Tool to create a new invoice in Zoho Inventory. Use when you need to invoice a customer for products or services sold.
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Create Item
Tool to create a new item in Zoho Inventory. Use when you need to add a new product or service to your inventory catalog.
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Create Item Group
Tool to create an item group in Zoho Inventory. Use when you need to create a new item group with multiple items that share common attributes like size or color variations.
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Create Package
Tool to create a package for a sales order in Zoho Inventory. Use when you need to prepare items from a sales order for shipping.
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Create Purchase Order
Tool to create a purchase order in Zoho Inventory. Use when you need to order goods or services from a vendor.
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Create Purchase Receive
Record quantities received against an existing purchase order.
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Create Sales Order
Tool to create a sales order in Zoho Inventory. Use when a customer places an order for products and you need to track the sale before invoicing.
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Create Shipment Order
Create a shipment order; set send_notification=false to suppress customer notification.
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Deactivate Contact
Tool to mark a contact as inactive in Zoho Inventory. Use when you need to deactivate a contact without permanently deleting it.
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Deactivate Item
Tool to mark an item as inactive in Zoho Inventory. Use when you need to deactivate an item without permanently deleting it.
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Deactivate Item Group
Tool to mark an item group as inactive in Zoho Inventory. Use when you need to deactivate an item group and all its items without permanently deleting them.
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Delete Bill
Permanently delete one Zoho Inventory bill after confirming its ID.
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Delete Composite Item
Permanently deletes a composite item from Zoho Inventory. A composite item (also known as a bundle or kit) is a product made up of multiple individual inventory items sold together as a single unit. This action removes the composite item definition but does not affect the underlying component items. Prerequisites: - Composite items feature must be enabled in the organization's item preferences - The composite item must exist and not be associated with active transactions Common error codes: - 2006: Resource does not exist (invalid composite_item_id) - 2054: Composite items feature not enabled in organization settings API Endpoint: DELETE /inventory/v1/compositeitems/{composite_item_id}
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Delete Contact
Tool to delete a contact. Use when you need to remove an existing contact from your organization after confirming it is no longer needed.
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Delete Contact Person
Tool to delete a contact person. Use when you need to remove a contact person from your organization after confirming it is no longer needed.
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Delete Invoice
Tool to delete an invoice. Use when you need to remove an existing invoice that has no payments or credits applied.
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Delete Invoice Attachment
Tool to delete an invoice attachment. Use when you need to remove a file attached to an invoice.
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Delete Invoice Comment
Delete a specific comment from an invoice in Zoho Inventory. Zoho API: DELETE /inventory/v1/invoices/{invoice_id}/comments/{comment_id} Required query param: organization_id Auth header format: Authorization: Zoho-oauthtoken <access_token>
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Delete Item
Tool to delete an item. Use when you need to remove an existing inventory item after confirming it is not referenced in any transactions.
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Delete Item Group
Tool to delete an item group. Use to remove an existing item group that is no longer needed.
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Delete Item Image
Tool to delete an image associated with an item. Use when you need to remove an item's image after ensuring it's no longer required.
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Delete Package
Tool to delete a package. Use when you need to remove an existing package created for a sales order.
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Delete Purchase Order
Delete a Draft or Issued purchase order with no associated bills or receives.
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Delete Purchase Receive
Delete one purchase receive by ID from a Zoho Inventory organization.
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Delete Sales Order
Tool to delete a sales order. Use when you need to remove an existing sales order.
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Disable Payment Reminder
Tool to disable payment reminders for an invoice. Use when you want to stop automatic payment reminders for an invoice after it has been issued.
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Email Contact
Tool to email a contact in Zoho Inventory. Use when you need to send an email to a specific contact with a custom subject and body.
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Email Contact Statement
Tool to email a statement of transactions to a contact. Use when you need to send account statements to customers or vendors.
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Email Credit Note
Tool to email a credit note to customers. Use when you need to send a credit note via email to recipients.
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Email Invoice
Tool to email a specific invoice to customers. Use when you need to send an invoice via email, with optional attachments.
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Enable Invoice Payment Reminder
Tool to enable payment reminders for an invoice. Use when you want to activate automatic payment reminders for an invoice after it has been issued.
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Get Bill
Retrieve complete details for one existing bill by ID.
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Get Contact
Tool to retrieve a specific contact by ID from Zoho Inventory. Use when you need to get detailed information about a customer or vendor contact.
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Get Contact Address
Tool to get contact address. Use when you need to retrieve address information for a specific contact.
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Get Credit Note
Retrieve detailed information about a specific Zoho Inventory credit note by ID. The tool supports JSON responses only; PDF and HTML requests fail.
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Get Credit Note Email Content
Tool to get credit note email content including subject, body, recipients, and available templates. Use when you need to preview or retrieve the email content for a credit note before sending it.
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Get Current User
Get details of the currently authenticated user in Zoho Inventory, including profile and role information.
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Get Invoice
Retrieve the complete details of one existing invoice by invoice ID.
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Get Item
Retrieve the complete details of one existing inventory item by item ID.
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Get Package
Retrieve complete details for one existing package by ID.
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Get Purchase Order
Retrieve complete details for one existing purchase order by ID.
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Get Purchase Receive
Retrieve complete details for one existing purchase receive by ID.
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Get Sales Order
Tool to retrieve the details of an existing sales order. Use when you need to get complete information about a sales order including line items, customer details, shipping information, and order status.
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Get Shipment Order
Retrieve complete details for one existing shipment order by ID.
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Get Variant Opening Stock
Retrieve opening-stock configuration for one item variant.
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List Bills
Tool to list bills. Use when needing to fetch bills for an organization.
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List Contacts
List a page of contacts (customers and vendors) for a Zoho Inventory organization. Pagination information indicates whether more pages are available.
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List Credit Notes
List a page of credit notes for an organization, with filters for status, customer, date, and other criteria.
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List Currencies
List currencies configured in a Zoho Inventory organization, including exchange rates and base-currency information. Results are paginated, and the base currency can be excluded with a filter.
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List Customer Payments
List customer payments for a Zoho Inventory organization.
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List Invoice Payments
Tool to list all payments received for a specific invoice. Use when you need to retrieve payment records for an invoice.
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List Invoices
List a page of invoices for a Zoho Inventory organization.
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List Item Groups
List a page of item groups for a Zoho Inventory organization. Item groups group related items with variations.
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List Item Serial Numbers
List serial numbers available for one Zoho Inventory item.
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List Items
List a page of items in a Zoho Inventory organization, with configurable page number and page size.
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List Organizations
Tool to list all organizations the user has access to in Zoho Inventory. Use when you need to get organization IDs or view available organizations. This action does not require organization_id as a parameter.
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List Purchase Orders
Tool to list purchase orders. Use when needing to fetch purchase orders for an organization.
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List Sales Orders
Tool to list sales orders. Use when needing to fetch sales orders for an organization.
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List Transfer Orders
List stock transfer orders for a Zoho Inventory organization.
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Mark Invoice Sent
Mark a draft invoice as sent without emailing it to the customer.
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Mark Shipment Delivered
Mark a shipment delivered; set send_notification=false to suppress customer notification.
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Update Contact
Update editable details for one customer or vendor contact.
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Update Invoice
Update an existing Zoho Inventory invoice and its complete line-item set.
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Update Item
Update editable catalog details for one existing Zoho Inventory item.
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Update Variant Opening Stock
Update organization-level or location-level opening stock for one variant.
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Void Invoice
Mark an invoice void, unassociating its payments and credits.
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Void Sales Order
Change an existing Zoho Inventory sales order to void status.
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How the Zoho Inventory integration works
The Zoho Inventory integration connects your Dench AI CRM directly to Zoho Inventory, so agents can read and act on your Zoho Inventory data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
83 actions are available for agents to invoke on your behalf. Every call runs through Zoho Inventory's own authorization, scoped to the account you connect.
Set up Zoho Inventory in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Zoho Inventory and click Connect — you'll authorize access through Zoho Inventory's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Zoho Inventory in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Zoho Inventory integration work with Dench?
The Dench Zoho Inventory integration connects your AI CRM to Zoho Inventory, so AI agents can work with your Zoho Inventory data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Zoho Inventory via Dench?
The Zoho Inventory integration currently exposes 83 actions, including Add Credit Note Comment, Add Invoice Attachment, Add Invoice Comment, Apply Credits To Invoices, Bulk Delete Sales Orders, and Bulk Email Invoices. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Zoho Inventory to Dench?
No. You connect Zoho Inventory from your Dench workspace using Zoho Inventory's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Zoho Inventory integration secure?
Connections are authorized through Zoho Inventory's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Zoho Inventory connection from your workspace settings at any time.