Create Email Draft
Tool to create and save an email draft in Zoho Mail without sending it. Use when composing emails that need to be saved for later editing or sending.
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Integrate Zoho Mail
with your AI CRM
Zoho Mail is a secure and ad-free email hosting platform with collaboration tools, calendar integration, and extensive administrative controls
Explore Triggers and Actions
Delete Group
Tool to delete a specific mail group by its zgid. Use when you need to remove a group from your organization after confirming the IDs.
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Delete Groups in Bulk
Delete multiple groups in a single API call. This action permanently removes the specified groups from your Zoho Mail organization. Use this when you need to: - Remove multiple obsolete or unused groups at once - Clean up groups after organizational restructuring - Batch delete groups for administrative purposes Note: Deleted groups cannot be recovered. Ensure you have the correct group IDs before deletion.
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Domain Operations
Tool to perform domain operations like verify, set primary domain, hosting, aliases, MX/SPF checks, DKIM management, and notifications. Use after creating or retrieving a domain.
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Get All Bookmarks
Tool to retrieve all personal bookmarks from a Zoho Mail account. Use when you need to fetch saved bookmarks/links with support for pagination and field filtering.
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Get Message Content
Tool to retrieve the full content/body of a specific Zoho Mail email. Use when you need to fetch the complete email content after listing or searching messages, as list/search endpoints typically return only metadata/summary.
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Get Organization User Storage Details
Tool to retrieve storage details for a specific user in the organization. Use when you need to know a user’s total and used storage quotas.
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List Emails
Tool to retrieve a list of emails from a Zoho Mail account folder. Use when you need to fetch emails from inbox or specific folder, with support for filtering by read status, attachments, flags, and pagination.
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List Zoho Mail Accounts
Retrieves all Zoho Mail accounts associated with the authenticated user. Returns account details including accountId (required for other mail operations), email addresses, storage information, account status, user preferences, and security settings. Use this action first to get the accountId needed for subsequent mailbox, message, folder, and email operations. The accountId is a unique identifier for each mail account. Typical workflow: List accounts → Get accountId → Use accountId in other mail operations.
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Reply to Email
Tool to reply to an existing email via Zoho Mail API. Use when you need to send a reply to a received email message, maintaining email threading.
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Search Messages
Tool to search emails in a Zoho Mail account using Zoho's searchKey syntax. Use when you need to find specific emails by sender, subject, keywords, status (e.g., unread), attachments, or flags. Returns messageId and folderId needed to fetch full message content.
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Send Email
Tool to send an email via Zoho Mail API. Use when you need to send emails immediately to recipients.
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Update Group Settings
Tool to update group settings. Use after group creation to adjust general or text settings.
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Update Organization Spam Process Type
Tool to update organization spam processing type. Use when changing the spam filtering strategy for an organization.
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Update User Storage
Updates a user's storage allocation within a Zoho Mail organization. Can modify either base storage plan or extra storage add-ons. Use this when you need to: - Change a user's base storage plan (e.g., from basic to mailPremium) - Add or modify extra storage add-ons for a user Prerequisites: You must have valid zoid (organization ID) and zuid (user ID) before calling this action.
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How the Zoho Mail integration works
The Zoho Mail integration connects your Dench AI CRM directly to Zoho Mail, so agents can read and act on your Zoho Mail data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
15 actions are available for agents to invoke on your behalf. Every call runs through Zoho Mail's own authorization, scoped to the account you connect.
Set up Zoho Mail in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Zoho Mail and click Connect — you'll authorize access through Zoho Mail's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Zoho Mail in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Zoho Mail integration work with Dench?
The Dench Zoho Mail integration connects your AI CRM to Zoho Mail, so AI agents can work with your Zoho Mail data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Zoho Mail via Dench?
The Zoho Mail integration currently exposes 15 actions, including Create Email Draft, Delete Group, Delete Groups in Bulk, Domain Operations, Get All Bookmarks, and Get Message Content. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Zoho Mail to Dench?
No. You connect Zoho Mail from your Dench workspace using Zoho Mail's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Zoho Mail integration secure?
Connections are authorized through Zoho Mail's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Zoho Mail connection from your workspace settings at any time.