Create Email Draft
Tool to create and save an email draft in Zoho Mail without sending it. Use when composing emails that need to be saved for later editing or sending.
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Integrate Zoho Mail
with your AI CRM
Zoho Mail is a secure and ad-free email hosting platform with collaboration tools, calendar integration, and extensive administrative controls
Explore Triggers and Actions
Create Folder
Create a folder in a Zoho Mail account and return its folder record.
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Create Group Task
Create a task in a Zoho Mail group.
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Create Label
Create a label in a Zoho Mail account and return its identifiers.
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Create Personal Task
Create a personal task for the connected Zoho Mail user.
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Create Signature
Create a signature, optionally assign it to users, and return it.
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Delete Email
Move one Zoho Mail email to trash or permanently delete it.
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Delete Folder
Delete a folder from a Zoho Mail account. The first delete moves the folder to Trash; deleting it again from Trash removes it permanently.
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Delete Group
Tool to delete a specific mail group by its zgid. Use when you need to remove a group from your organization after confirming the IDs.
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Delete Groups in Bulk
Delete multiple groups in a single API call. This action permanently removes the specified groups from your Zoho Mail organization. Use this when you need to: - Remove multiple obsolete or unused groups at once - Clean up groups after organizational restructuring - Batch delete groups for administrative purposes Note: Deleted groups cannot be recovered. Ensure you have the correct group IDs before deletion.
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Delete Label
Delete a label and remove it from associated Zoho Mail messages.
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Domain Operations
Administer a Zoho Mail domain: verify DNS, change hosting and aliases, manage DKIM, catch-all, and notification settings. Some modes delete or disable configuration, so treat every call as potentially irreversible.
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Download Attachment
Download one attachment from a Zoho Mail message as a file.
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Get Attachment Info
Get normal and optional inline attachment metadata for one message.
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Get Folder
Retrieve one Zoho Mail folder by account and folder ID.
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Get Message Content
Tool to retrieve the full content/body of a specific Zoho Mail email. Use when you need to fetch the complete email content after listing or searching messages, as list/search endpoints typically return only metadata/summary.
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Get Message Headers
Get one email's internet message headers without flattening repeated values.
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Get Message Metadata
Retrieve one email's complete metadata record by account, folder, and message ID.
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Get Organization Group
Retrieve one Zoho Mail organization group, including members and settings.
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Get Organization User Storage Details
Tool to retrieve storage details for a specific user in the organization. Use when you need to know a user’s total and used storage quotas.
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Get Signatures
List all connected-user signatures or retrieve one signature by ID.
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List Bookmarks
Tool to retrieve all personal bookmarks from a Zoho Mail account. Use when you need to fetch saved bookmarks/links with support for pagination and field filtering.
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List Emails
Tool to retrieve a list of emails from a Zoho Mail account folder. Use when you need to fetch emails from inbox or specific folder, with support for filtering by read status, attachments, flags, and pagination.
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List Folders
List every folder in a Zoho Mail account. Use the returned folder IDs for message listing, attachment, content, and header operations that require a folder identifier.
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List Group Moderation Emails
Lists emails held for moderation in a Zoho Mail group, with optional pagination and search. This tool is deprecated.
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List Labels
List every label configured in a Zoho Mail account.
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List Moderated Messages
List messages held for moderation in one Zoho Mail organization group.
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List Organization Accounts
List one offset-paginated page of accounts managed by a Zoho organization.
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List Organization Domains
List mail domains configured for a Zoho Mail organization.
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List Personal Tasks
List one offset-paginated page of personal tasks for the connected Zoho Mail user. Use from_index and limit to retrieve additional pages.
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List Zoho Mail Accounts
Retrieves all Zoho Mail accounts associated with the authenticated user. Returns account details including accountId (required for other mail operations), email addresses, storage information, account status, user preferences, and security settings. Use this action first to get the accountId needed for subsequent mailbox, message, folder, and email operations. The accountId is a unique identifier for each mail account. Typical workflow: List accounts → Get accountId → Use accountId in other mail operations.
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Manage Domain Addresses
Add or permanently remove domain aliases, catch-all delivery, and notification addresses.
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Manage Domain DKIM
Add, verify, regenerate, default, or delete a domain DKIM selector.
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Manage Domain Hosting
Set a primary domain or enable/disable mail hosting and subdomain stripping.
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Moderate Messages
Release held group messages for delivery or permanently reject them.
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Reply to Email
Send or schedule a reply while preserving the original message thread. Delivery is an irreversible external side effect.
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Search Messages
Tool to search emails in a Zoho Mail account using Zoho's searchKey syntax. Use when you need to find specific emails by sender, subject, keywords, status (e.g., unread), attachments, or flags. Returns messageId and folderId needed to fetch full message content.
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Send Email
Send an email immediately or schedule it for later delivery. Delivery is an irreversible external side effect; use only confirmed recipients.
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Update Account Display Name
Update the display name of a Zoho Mail account owned by the user.
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Update Emails
Updates specified Zoho Mail messages: change read state, move, flag, apply or remove labels, archive or unarchive, or change spam state. This tool is deprecated.
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Update Folder
Rename or move a Zoho Mail folder, or enable or disable its IMAP visibility, and return its observed state from a follow-up read.
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Update Group Settings
Tool to update group settings. Use after group creation to adjust general or text settings.
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Update Group Task
Update one documented field on a task in a Zoho Mail group.
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Update Messages
Batch-update message or thread read, folder, flag, label, archive, or spam state.
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Update Organization Account
Enable or disable an external account, or update incoming, outgoing, IMAP, POP, or ActiveSync status for an organization-managed mailbox.
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Update Organization Spam Process Type
Tool to update organization spam processing type. Use when changing the spam filtering strategy for an organization.
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Update User Storage
Updates a user's storage allocation within a Zoho Mail organization. Can modify either base storage plan or extra storage add-ons. Use this when you need to: - Change a user's base storage plan (e.g., from basic to mailPremium) - Add or modify extra storage add-ons for a user Prerequisites: You must have valid zoid (organization ID) and zuid (user ID) before calling this action.
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Upload Attachments
Deprecated: Upload one or more attachments to a Zoho Mail account for later use in a message, optionally as inline content. Returns temporary attachment metadata; it does not send a message.
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Upload Message Attachment
Deprecated: uploads one attachment to a Zoho Mail account without sending an email and returns file-store metadata.
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Verify Domain Records
Verify domain ownership, SPF, or MX DNS records for a Zoho Mail domain.
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How the Zoho Mail integration works
The Zoho Mail integration connects your Dench AI CRM directly to Zoho Mail, so agents can read and act on your Zoho Mail data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
50 actions are available for agents to invoke on your behalf. Every call runs through Zoho Mail's own authorization, scoped to the account you connect.
Set up Zoho Mail in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Zoho Mail and click Connect — you'll authorize access through Zoho Mail's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Zoho Mail in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Zoho Mail integration work with Dench?
The Dench Zoho Mail integration connects your AI CRM to Zoho Mail, so AI agents can work with your Zoho Mail data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Zoho Mail via Dench?
The Zoho Mail integration currently exposes 50 actions, including Create Email Draft, Create Folder, Create Group Task, Create Label, Create Personal Task, and Create Signature. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Zoho Mail to Dench?
No. You connect Zoho Mail from your Dench workspace using Zoho Mail's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Zoho Mail integration secure?
Connections are authorized through Zoho Mail's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Zoho Mail connection from your workspace settings at any time.